Accounts Receivable Specialist

About G2 - The Company

G2 is the world's largest and most trusted software marketplace. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

Now, we have joined forces with Capterra , SoftwareAdvice , and GetApp to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined annual visitors and 6M verified reviews, we are now the centralized place to enable software buyers to make better and faster decisions with confidence.

And we are just getting started! We are setting out to transform the global B2B software industry and become the most trusted data foundation for buyers and sellers of software for the age of AI.

Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People

At G2, everything we are and what we do is grounded in our PEAK values— ( P erformance + E ntrepreneurship + A uthenticity + K indness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times.

With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team.

As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

About The Role

G2 is looking for an Accounts Receivable Specialist to join our accounting team. In this role, you will report to the Revenue Accounting Manager and be responsible for invoice creation, payment entry, collections, responses to customer billing inquiries and AR reconciliation. You will play an integral role in the monthly accounting close and assist the Accounting and Finance teams in understanding monthly AR results.

The ideal candidate has a strong attention to detail and can work quickly while maintaining high quality and accuracy.

In This Role, You Will

Payment Entry

• Manually enter payments received via check, ACH, wire transfer, and credit card
• Review the automated payment application process
• Troubleshoot issues with unidentified payment applications

Invoice Creation:

• Manage the creation of initial invoices
• Generate schedules for future invoices

Cash Collections:

• Manage the initial collections list
• Collaborate internally with the sales team

Case Management:

• Review and resolve customer issues
• Assist with customer inquiries and account changes

Account Reconciliation:

• Review and reconcile monthly account balances
• Troubleshoot discrepancies and provide solutions

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

• Possesses 1-2 years of hands-on experience working in Accounts Receivable, including processing invoices, reconciling accounts, managing collections, and maintaining detailed financial records.
• Has practical experience with ERP (Enterprise Resource Planning) systems, utilizing such platforms to process financial transactions, generate reports, and streamline accounting workflows efficiently.
• Demonstrates proficiency in Microsoft Excel, with the ability to create and manage spreadsheets, use formulas and functions for calculations, and analyze data through graphs, pivot tables, and other advanced Excel features.
• Exhibits strong written and verbal communication skills, able to correspond professionally through email, prepare clear documentation, and interact effectively with internal teams as well as external clients or vendors.
• Capable of meeting critical deadlines by prioritizing tasks, managing time efficiently, and working well under pressure to ensure that all financial responsibilities and reporting requirements are completed on schedule.
• Experience with supplier portals such as Ariba, Coupa, and Bill.com
• Proficient in using Sage Intacct
• Solid understanding of accounting procedures and policies
• University degree in Accounting

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here .

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How We Use AI Technology in Our Hiring Process

G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

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