People Business Partner

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO

• As a People Business Partner , you will align business objectives with employees and management across designated business units.
• You will collaborate across the HR function to deliver value-added services that reflect the organization’s goals, while maintaining a strong understanding of the business unit’s financials, culture, and competitive landscape.
• This hybrid role is based at our New Albany, OH client site 3–4 days per week, with on‑site perks including complimentary breakfast, lunch, and snacks.

KEY RESPONSIBILITIES

• Serve as the primary point of contact for complex and high‑risk employee relations cases, including performance concerns, misconduct, grievances, complaints, and terminations.
• Lead and conduct thorough, impartial workplace investigations, including documentation review, witness interviews, findings summaries, and recommendations.
• Partner closely with managers to resolve ER issues proactively, providing hands‑on coaching through corrective action, discipline, and termination processes.
• Provide real‑time legal and risk‑based guidance to leaders on employee issues to ensure compliance and minimize exposure.
• Ensure consistent and fair application of company policies, procedures, and employment laws.
• Advise on performance management cases, including coaching plans, warnings, PIPs, and disciplinary outcomes.
• Manage sensitive matters such as harassment, discrimination, retaliation, accommodation, and leave‑related issues.
• Escalate and collaborate with legal counsel as appropriate on high‑risk or litigious matters.
• Track and analyze ER trends to identify systemic risks, recurring issues, and areas for manager education.
• Maintain accurate, defensible documentation for all ER matters.
• Support restructures, workforce changes, and terminations with a strong focus on risk mitigation and compliant execution.
• Conduct regular check‑ins with business leaders to address emerging ER concerns and reinforce best practices.
• Provide guidance on policy interpretation and application in complex or ambiguous situations.
• Perform other ER‑related duties as assigned.

ESSENTIAL CRITERIA:

• Extensive experience managing complex employee relations cases, including investigations, disciplinary actions, and terminations.
• Proven experience supporting a California‑based employer with strong working knowledge of CA employment law.
• Minimum 3-4 years of hands‑on ER experience in a fast‑paced or high‑volume environment.
• Deep understanding of employment law, employee relations, compliance, and risk management.
• Demonstrated ability to navigate sensitive situations with sound judgment, discretion, and empathy.
• Strong experience advising leaders through difficult employee decisions.
• Excellent written and verbal communication skills, particularly for investigation findings and documentation.
• High attention to detail with the ability to produce clear, defensible ER records.
• Strong analytical and problem‑solving skills with a pragmatic, business‑oriented mindset.
• Ability to manage multiple high‑priority cases simultaneously while meeting deadlines.
• SHRM‑CP or SHRM‑SCP certification (or ability to obtain within one year).
• Proficiency in Microsoft Office Suite and HRIS platforms.

DESIRABLE CRITERIA:

• Experience mentoring or coaching within HR teams.
• Exposure to international HR matters and expatriate support.
• Warehouse/Data Center HR experience preferred.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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