Data Center Field Ops Technician

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

KEY RESPONSIBILITIES

• Install, terminate, splice, and test fiber optic cabling within the data center environment
• Perform rack-and-stack activities and support network infrastructure deployments
• Conduct fiber patching, cable routing, labeling, and cable management activities
• Test and certify fiber links using OTDRs, light source/power meters, and other testing environment
• Troubleshoot connectivity issues and diagnose faults within fiber networks
• Maintain accurate records of installations, test results, and network documentation
• Support Moves, Adds, and Changes (MACs) activities across the data center
• Work closely with network engineers, implementation managers, and third-party vendors
• Ensure all work is performed in accordance with health & safety standards and site procedures
• Assist with data center migrations and projects as required.

ESSENTIAL CRITERIA:

• Proven experience as a Fiber Technician within a data center, telecommunications, or critical infrastructure environment.
• Hands-on experience with fiber installation, termination, testing, and troubleshooting
• Experience working with single-mode and multi-mode fiber cabling.
• Knowledge of structured cabling standards and best practices.
• Familiarity with data center environments and operational procedures.
• Experience interpreting cabling diagrams, floor plans, and technical documentation
• Fiber Splicing & Termination
• OTDR & Fiber Testing
• Cable Management
• Fault Finding & Troubleshooting
• Data Center Operations
• Documentation & Reporting
• Attention to Detail
• Strong Communication Skills
• Ability to Work Independently and as Part of a Team

DESIRABLE CRITERIA:

• BICSI Certification (desirable)
• CFOT or equivalent Fiber Optic Certification
• ECS/CSCS Card (where applicable)
• Experience working in live production environments
• Knowledge of structured cabling systems and network infrastructure

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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