Immigration Consultant

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

We are seeking a proactive, commercially aware and client-focused Immigration Consultant to join our team at the IBN office in Johannesburg . The role is responsible for managing corporate (and private) immigration matters from initial assessment through to filing, monitoring and closure, with a primary focus on South Africa and potential exposure to other African jurisdictions.

The successful candidate will serve as a trusted point of contact for corporate clients and assignees, translate complex immigration requirements into clear practical guidance, and deliver accurate, compliant and timely case outcomes.

As our Immigration Consultant , you will be required to:

• Conduct initial case assessments and advise corporate clients and foreign nationals on suitable immigration pathways, eligibility, documentary requirements, process steps, expected dependencies and material risks.
• Manage an assigned portfolio of South African immigration matters and, where required, coordinate matters across other African jurisdictions from initiation to closure.
• Prepare, review and quality-check visa, permit, waiver, exemption, residency and related applications to ensure completeness, consistency and compliance before submission.
• Draft client-facing correspondence, supporting letters, checklists, case strategies and application documents in clear, accurate and professional language.
• Maintain regular communication with clients, assignees, internal stakeholders and third-party providers, setting realistic expectations and providing timely status updates.
• Liaise with relevant authorities, application centers, professional bodies, qualification-verification bodies, consular posts and service providers to clarify requirements and progress matters.
• Identify case risks, missing information, delays and potential non-compliance early; escalate material issues with a recommended course of action.
• Monitor expiry dates, validity periods, submission deadlines and other critical milestones, and take proactive steps to avoid service or compliance failures.
• Maintain complete and accurate case records, notes, documents, status updates and billing inputs in the case-management system and other approved internal systems.
• Apply internal standard operating procedures, quality-control requirements, data-protection standards and client-specific instructions consistently.
• Support client reporting, audits, trend analysis and data-quality initiatives by ensuring reliable case information and contributing informed operational input.
• Participate in client calls, internal case reviews, knowledge sharing and training; contribute to process improvement and a collaborative, high-performance culture.
• To apply for this role, you should possess the following skills, experience and qualifications:
• Relevant tertiary qualification. A law degree, legal studies qualification or equivalent is strongly preferred.
• Demonstrated immigration casework experience, ideally involving South Africa and/or other African jurisdictions
• Experience advising corporate clients, employees or assignees in a professional-services environment.
• Strong written and verbal English, with the ability to explain complex requirements clearly and draft high-quality professional correspondence.
• Excellent attention to detail, analytical ability and judgement, including the confidence to identify inconsistencies and escalate risk.
• Proven ability to manage multiple active matters, competing priorities and deadline-driven work without loss of accuracy or service quality.
• Strong ownership, follow-through and ability to work independently while collaborating effectively with colleagues and stakeholders.
• Proficiency in Microsoft Word, Excel, Outlook and Teams, together with confidence using case-management systems and digital client records.
• Commitment to confidentiality, ethical conduct, regulatory compliance and the careful handling of personal information.
• Working knowledge of South African immigration legislation, Department of Home Affairs processes, VFS Global procedures, SAQA and relevant professional-body processes.
• Exposure to multi-country African immigration process's, corporate mobility, relocation or expatriate services. (Preferred)
• Additional language capability and experience working with international stakeholders across cultures and time zones. (Preferred)

Passionate about immigration and ready to make a real impact? Join our expert team in Johannesburg and help shape cross-border journeys with confidence and care.

Apply now — your next career chapter starts here!

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