Sales Engineer

About Us

Cracken is an applied AI lab building the world’s first full kill chain proactive cyber platform. Built by cyber warfare-experienced operators and AI researchers, Cracken keeps digital infrastructure resilient so businesses and societies can operate.

What We’re Looking For

• We’re looking for a highly technical, customer-facing Sales Engineer to become a critical bridge between our customers, Sales, and Engineering teams.
• You will be responsible for delivering exceptional first technical experiences with Cracken - from highly technical demos and customer workshops to full ownership of Proof of Concepts (PoCs).
• This role sits at the intersection of cybersecurity, AI Agents, offensive security, and customer enablement, helping enterprise clients understand how our platform solves real-world security challenges.
• As one of the first technical touchpoints for customers, you will play a critical role in supporting enterprise sales, translating customer requirements into engineering actions, and influencing product direction through direct market feedback.

What You’ll Do

• Deliver compelling technical product demos and lead customer-facing engagements, including technical deep dives, workshops, and product evaluations
• Take full ownership of assigned Proof of Concepts (PoCs) from technical qualification and kick-off through reviews, implementation support, and successful conclusion
• Analyze, qualify, and translate customer requirements and expectations into actionable feedback and priorities for Engineering
• Serve as a key bridge between Sales and Engineering, consulting on technical and cybersecurity topics and helping align business needs with technical execution
• Support low-level technical implementation and troubleshooting tasks when required
• Provide market and customer insights to Engineering and Product teams to help shape platform direction
• Act as a trusted technical advisor throughout the customer journey, supporting onboarding, deployments, and technical success

Qualifications

• Vibe-coding experience is mandatory. Must have hands-on experience with AI-assisted coding tools, including but not limited to Claude Code, Codex, Cursor, and similar vibe-coding solutions.
• 2+ years of experience in Solutions Engineering, Sales Engineering, Pre-Sales, Technical Account Management, Professional Services, or a similar customer-facing technical role
• Strong understanding of cybersecurity concepts, offensive security methodologies, and AI Agents
• Familiarity with penetration testing workflows and attacker mindset; hands-on experience is a strong advantage
• Ability to explain complex technical concepts to both technical and non-technical stakeholders
• Experience supporting enterprise customers throughout the sales cycle
• Strong client-facing communication and stakeholder management skills
• Technical background with hands-on experience in software development or engineering (preferred stack: Python, JavaScript/React, GitHub/GitLab, PostgreSQL)
• Ability to translate business needs into technical solutions and vice versa
• Comfortable working in a fast-moving, high-ownership startup environment
• Availability to work hours aligned with the US market (primarily West Coast / Americas time zones) as part of a customer-facing role
• Flexibility and willingness to go beyond a narrow job scope when needed
• Availability for occasional travel
• Fluent English is mandatory, with the ability to confidently communicate complex technical concepts to enterprise customers and stakeholders

Nice to Have

• Certifications such as CEH, CISSP, OSCP, or similar
• Background in Cybersecurity, Military/Defense, or broader IT environments
• Experience with Government Sales
• Product Management exposure
• Pipeline management experience
• Customer Success or Support experience
• Spanish is a strong plus

Why Cracken?

• Real-world impact: our technology is shaped by offensive security expertise, real operational experience, and deep internal research
• Mission-driven team: international team with strong Ukrainian roots, bringing together researchers, engineers, professors, and elite cyber operators
• High ownership culture: exceptional people shape their own scope and trajectory inside the company
• Frontier technology: operating at the intersection of AI, autonomous systems, and cybersecurity
• Fast execution: small elite team, minimal bureaucracy, direct collaboration with founders

What We Offer

• Ownership over a cutting-edge cybersecurity platform
• Direct access to founders, researchers, and experienced offensive security professionals
• High autonomy and real influence on product and go-to-market direction
• Fully remote and flexible work environment
• Competitive compensation package