Director, Product Management (SCM Automation, Taiwan)

Coupang · Taipei, Taiwan

Spotted 1h ago

What you'll need to apply

Fields this application requires

NameEmailPhoneRésumé

Company-specific questions

  • Coupang Corporation or its affiliates and subsidiaries* (or collectively referred to as “Coupang”) does not collect, process or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent.
  • 1. What is your nationality?
  • 1. (Required) By submitting your resume, you consent to the required collection, processing, use, required provision/transfer, and consignment of personal information as set forth in our Privacy Policy (https://privacy.coupang.com/en/land/jobs/).
  • 2. (Optional) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team and application history are collected and used on an ongoing basis for recruitment purposes and may be provided to any of our affiliates and subsidiaries*, other than the company to which you originally applied, for the purpose of reviewing and conducting recruitment for similar positions. Personal information collected and provided will be retained for the duration of the year-round recruitment retention period defined in the Privacy Policy. You may refuse to provide consent, but such refusal may prevent the year-round hiring from progressing normally or may result in the restriction of opportunities in the hiring process of companies other than the one you applied.
  • 3. (Optional) Recordings of the interview process and transcriptions of interview audio maybe collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fit for other open positions, vii) to review past interview records. Collected personal information are retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process.
  • 4. (Optional) Coupang or its affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on your consent.
  • 5. (Optional) Coupang or its affiliate or subsidiary company* will conduct reference checks on you within the following scope based on your consent: Additional reference checks may be conducted on applicants who applied for a job at Coupang and passed interviews, and Coupang arranges means to conduct reference checks. Coupang may collect other personal information about you, including integrity information collected from public sources and the performance evaluation information collected from your former employer or colleagues.
  • 1. I understand that working with Relatives in the Coupang group of companies (collectively, the "Coupang Group") -- where they can influence each other’s work -- can potentially create conflicts of interest. Therefore, such a situation requires prior approval from the People Operations. In view of the above, I hereby confirm that I DO NOT have any Relatives working in any company within the Coupang Group or serving on the Board of Directors of any company within the Coupang Group;
  • 1. Are you currently, or have you been a government official, public servant, or employee of a public institution who may be subject to post employment or reemployment restrictions under applicable laws or regulations?
  • You have the right to inquire/access, request a copy, supplement/correct, delete, suspend the collection, processing, or use and suspend the transfer of your personal information that Coupang holds. Exercising certain rights, such as deletion of personal information, may result in the restriction of the hiring process. If you wish to exercise any of these choices, please contact our privacy representative at [candidatedataremove@coupang.com].
  • Document Policy
Job description

About this role

Employer-provided description, formatted for easier reading.

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U. S. , and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang? ”

Role Overview

Coupang is seeking a Director of Product Management to lead our Supply Chain Management Automation (SCMA) portfolio in Taiwan.

This leader will own the strategy, roadmap, and execution of systems that determine what to order, when to order, and how much to order across Coupang's retail supply chain. You will partner closely with Engineering, Data Science, Retail, and Operations teams to build highly automated, model-driven decision systems that improve inventory availability, purchasing efficiency, and customer experience.

This is a highly strategic role focused on solving complex business problems through optimization, machine learning, and AI-enabled automation. You will lead a growing team of Product Managers while helping define the future of supply chain decision-making at Coupang.

What You Will Do

  • Define and drive the long-term strategy and roadmap for Supply Chain Management Automation products.
  • Lead product investments across ordering, replenishment, inventory, and procurement decision systems.
  • Partner with Engineering and Data Science leaders to build scalable ML, optimization, and AI-powered products.
  • Drive alignment across Retail, Buying, Instock, and Operations stakeholders.
  • Establish product KPIs and ensure measurable business impact.Manage and develop a team of Product Managers.
  • Partner with global teams, including Korea, to balance local innovation with platform standardization.
  • Translate ambiguous operational problems into scalable product solutions.
  • Leverage AI tools and data-driven insights to accelerate product development and decision-making.

Basic Qualifications

  • 10+ years of Product Management experience in e-commerce, technology, supply chain, or related industries.
  • Experience leading complex, data-driven products at scale.
  • Proven track record partnering with Engineering and Data Science organizations.
  • Experience managing Product Managers and leading cross-functional teams.
  • Strong quantitative and analytical skills.
  • Ability to work with large datasets and perform hands-on analysis.
  • Excellent stakeholder management and communication skills.
  • Professional proficiency in Mandarin Chinese and English, with the ability to work effectively across Taiwan-based business stakeholders and global teams.

Preferred Qualifications

  • Experience in Supply Chain Management, Inventory Management, Forecasting, Replenishment, or Procurement systems.
  • Experience launching products involving machine learning, optimization, forecasting, or automation.
  • Experience with AI-powered products, GenAI tools, or agentic systems.Experience in large-scale e-commerce or marketplace environments.
  • Advanced degree in Engineering, Operations Research, Statistics, Economics, or a related quantitative field.

Recruitment Process and Others

Recruitment Process

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ ​
Interested in this role?Continue on Coupang's careers page.
Apply on Coupang