Software Engineer (Site Reliability)

About us

• We're building a new category of interactive entertainment powered by AI characters, image, video, and real-time experiences. We’re one of the most-visited AI products globally, serving millions of users every day.
• We work in-person in Sydney, Australia, and hire globally.

How we work

• User-first: We build what people want. We invest time to understand our users and focus on adding value instead of extracting value.
• High agency, high ownership: We own outcomes end-to-end. When something goes wrong, we take responsibility and fix it.
• Urgency: We prioritize ruthlessly, increase leverage, and move at an exceptional pace.

What you'll do

• You’ll be our first dedicated site reliability engineer, owning reliability and core platform decisions as we scale to hundreds of millions of users.

Example projects

• Improve uptime and reduce RTO across critical services.
• Orchestrate and harden GPU clusters serving millions of AI generations per day.
• Implement platform-wide observability (metrics, tracing, alerting) and enforce SLOs.
• Optimize AWS infrastructure and reduce cloud spend without sacrificing performance.

What you'll bring

• 5+ years operating production systems at scale.
• Strong AWS experience (infra-as-code, high-scale compute, K8s/ECS or similar).
• Deep observability and incident response experience.
• CI/CD and deployment pipeline expertise.
• Familiarity with our tech stack: TypeScript, Next.js, React, TailwindCSS, tRPC, Postgres, Temporal, AWS.
• You write code and fix root causes, not just symptoms.
• Hunger to win. This is not going to be easy.

What we offer

• Top-of-market compensation with meaningful equity upside.
• Real ownership from day one. Work on important problems and see the impact of what you ship.
• Fast-growing scope. As your impact grows, your responsibility and compensation should grow with it.
• A company card for food, coffee, tools, and anything that helps you do your best work.
• Daily team lunch and dinner at the office.
• An unlimited workspace budget to build your ideal setup.
• Visa sponsorship and relocation assistance for people moving to Sydney.

How we think about comp

We raise the ceiling for exceptional performers , not the floor. As your impact grows, your compensation should too.

• The listed range is cash + equity, with superannuation on top.
• We review compensation every 6 months.
• Bonuses reward past impact, and raises reflect your new level.

Our interview process

• Intro call: 15 minutes to align on the role and company.
• Founder interview: go deep on what you’ve built, how you think, and how you work.
• Technical interview: 1 hour of system design and technical discussion. No live coding.
• Paid work trial: spend 3 days with us in Sydney working on a real problem. We cover travel and accommodation, if needed.
• Offer: if it’s a strong fit, we move quickly.