Customer Experience (CX) Director for DISA/Army

Cisco · Herndon, Virginia, United States of America

Spotted 1h agoFull time
Job description

About this role

Employer-provided description, formatted for easier reading.

Seeking an experienced Director of Customer Experience to lead a $275 million annual business for the DISA/Army segment, focusing on personalised, proactive, and predictive customer engagement. Oversee integrated services and customer success P&L, implement AI-first strategies, and drive service delivery excellence.

Ideal for a senior executive with deep DoW sector expertise and strong leadership in technology-driven environments.

Interested in this role?Continue on Cisco's careers page.
Apply on Cisco