ServiceNow Developer (f/m)

Designs, builds, and maintains solutions on the ServiceNow enterprise platform across core modules (ITSM, ITOM, HAM, OTSM, Service Portal, and custom scoped applications). Turns business requirements into robust, upgrade-resilient solutions using platform best practices, working as an active member of an Agile squad under the guidance of the Lead Developer and Platform Architect.

Key Responsibilities

• Platform Development: Configure and develop features across core modules (e.g. Incident, Problem, Change, Request, Knowledge, and custom scoped apps in ServiceNow Studio / App Engine Studio).
• Workflows & Scripting: Build robust automations using Flow Designer, subflows, and actions. Write clean, maintainable server-side and client-side code (Business Rules, Script Includes, Client Scripts, UI Policies).
• Service Catalog & Portal: Develop dynamic catalog items, record producers, and order guides with variable sets and fulfillment flows. Build and configure Service Portal and Employee Center widgets.
• Integrations: Configure and support REST/SOAP integrations, IntegrationHub spokes, MID Server queries, and import sets with transform maps.
• Quality & Agile Delivery: Participate actively in sprint refinement, estimation, and daily standups. Build automated test cases using Automated Test Framework (ATF), participate in peer code reviews, and support UAT bug resolution.
• Platform Health: Support semi-annual platform family upgrades by reviewing skipped records and refactoring legacy code back to baseline out-of-the-box (OOTB) functionality.

Experience & Qualifications:

• Experience: 3 to 5 years in software engineering, with at least 2 to 3 years of hands-on ServiceNow configuration and development experience.
• Technical Skills: Strong JavaScript fundamentals; hands-on proficiency with Glide APIs, Flow Designer, NowAssist, Service Catalog, and REST integrations; solid grasp of the ServiceNow relational data model and ACL security rules.
• Methodology: Practical experience working within Scrum/Agile environments (Jira / ServiceNow Agile).
• Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.

Certifications:

• Required: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD).
• Preferred: Certified Implementation Specialist in one of ServiceNow product (CIS - ITSM), ITIL 4 Foundation.

Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.

Work LikeABosch:

• Employment Contract
• Competitive salary + annual bonus
• Hybrid work with flexible working hours
• Referral Bonus Program
• Copyright costs for IT employees

Grow LikeABosch:

• Complex environment of working, professional support and possibility to share knowledge and best practices
• Ongoing development opportunities in a multinational environment
• Broad access to professional trainings (incl. language courses), conferences and webinars

Live LikeABosch:

• Private medical care and life insurance
• Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
• Prepaid Lunch Card
• Number of benefits for families (for instance summer camps for kids)
• Non-working day on the 31st of December