Process Associate
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About this role
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Roles & Responsibilities :
Freshers with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns. Adaptive to the project environment & execute the tasks independently. Quick learner with the ability to handle calls independently
Willing to work with flexible week-off with Shift timings covering 24/7.
The associates deployed as a part of this engagement must be equipped to provide support in English, Hindi and Kannada.
English
Excellent verbal and written communication skill Hindi: Excellent verbal communication skill Kannada: Excellent verbal communication skill
Any other Indian regional language knowledge would be an added advantage
Basic Knowledge in MS Excel and analytical skills
Educational qualification:
Any Graduate Degree or equivalent
Experience :
Minimum 1year experience
Mandatory/requires Skills :
Proficient in Hindi/English and a regional language
Preferred Skills :
Willing to work with flexible week-off with Shift timings covering 24/7.