Key Account Manager - Power tools - (E-Commerce)
Spotted 2h agoAssociateFull-time
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- Strategic Account Development & Management:
- Develop and execute comprehensive account plans for Amazon (direct business & marketplace partners), generic and specialized third-party e-commerce platforms, and strategic Multi-channel Retailers (including department stores), ensuring sales targets, profitability, and market share objectives are achieved.
- Negotiate and manage contractual agreements, pricing, and promotional activities with assigned key accounts to optimize commercial terms and foster long-term, mutually beneficial partnerships.
- New Opportunity Identification & Business Development (Strategic Touchpoint Management):
- Proactively identify, evaluate, and develop new business opportunities by engaging with diverse customer and partner touchpoints.
- Profitability Optimization of Strategic Outlets: Drive the transformation of owned or strategically important retail/service outlets from a visibility-focused model to a profitable business unit, implementing strategies for demand generation, optimized offerings, and service innovation.
- • Strategic Alliance Development: Cultivate and manage relationships with non-commercial, institutional partners, identifying and securing opportunities for collaboration, funding, and project implementation aligned with brand values and business objectives.
- Channel Partner Enablement: Develop and execute strategies to enhance alignment and cooperation with independent channel partners operating digital storefronts, providing support, co-marketing initiatives, and optimizing their sales performance.
- Cross-Channel Strategy & Synergy:
- Ensure consistent brand representation, messaging, and customer experience across all managed online and offline touchpoints.
- Collaborate with internal marketing and e-commerce teams to align promotional calendars, inventory management, and digital strategies for maximum impact.
- Performance Monitoring & Reporting:
- Define, track, and analyze key performance indicators (KPIs) across all managed accounts and new initiatives (e.g., sales revenue, profit margin, market share, customer satisfaction, project success rates, channel partner performance).
- Provide regular, insightful reporting and strategic recommendations to leadership on account performance and new opportunity progress.
- Market Intelligence & Trend Analysis:
- Continuously monitor market trends, competitor activities, and technological advancements in e-commerce, digital transformation, and strategic partnerships to identify new growth avenues and maintain a competitive edge.
- Minimum of 5 years of business experience in Key Account Management E-commerce Sales, preferably within a multinational or fast-paced environment.
- Power Tools or equivalent machinery experience is a plus.
- Fluency in English and Arabic (written and spoken) is essential.
- University degree or relative experience, preferably in Business Administration, International Business, Marketing, or a related field.
- Engineering background is a plus, especially for understanding product applications and technical solutions.
- Proven expertise in Sales Management, including negotiation, forecasting, and strategic account planning.
- Effective communicator with excellent presentation and interpersonal skills across all organizational levels.
- Proactive & Results-Oriented
- Strategic & Analytical
- Market & Customer-Driven
- Adaptable Collaborator
- Entrepreneurial Problem-Solver
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