Global Compliance Inquiry Services and Transformation Lead (f/m/div.)

Your contribution to something big:

As Global Compliance Inquiry Services and Transformation Lead , you will establish and scale Compliance Inquiry Services as a strategic global delivery capability within Bosch’s global Compliance organization. You will drive the transition from decentralized inquiry handling to a scalable, globally governed service model, combining expert services with AI-enabled solutions.

• Lead the establishment and global scale-up of Compliance Inquiry Services as a strategic delivery capability.
• Drive the transition from decentralized inquiry handling to a scalable global governance operations model.
• Lead the continued development and integration of the Lisbon-based team into the global operating model.
• Drive organizational transformation, service innovation and operational excellence across regions.
• Develop manual and AI-enabled inquiry processing capabilities while ensuring Compliance, service quality and sustainable growth.
• Serve as disciplinary manager for the employees within the Lisbon-based team.
• Lead workforce planning, performance management, employee development and talent management.
• Build and scale newly created teams and organizational capabilities within a global environment.
• Establish the foundation for the future expansion of Governance Operations.
• Contribute to the long-term digital transformation of the global Compliance function.
• Manage senior stakeholders and align global functional objectives with local organizational and people requirements.

What distinguishes you

Education: Master’s degree in Law, Business Law, Legal Studies, or a comparable legal discipline.

Additional training in Compliance, Governance, Global Service Delivery, Operating Model Design, Digital Transformation, Leadership, or Organizational Development is an advantage.

Experience

• Several years of experience in global service management, operating model design, or organizational transformation.
• Proven track record building, scaling, and governing business-critical service capabilities in an international environment.
• Experience leading cross-functional transformation, organizational change, and the establishment/integration of new teams into global operating models.
• Proven experience leading international teams, including workforce planning, performance management, employee development, and talent management.
• Experience with AI-enabled service models and digital transformation is an advantage.

Know-how

• Compliance Advisory and Governance; Case & Matter Management; Shared Services and Global Service Delivery.
• Strategic Operating Model Development and Digital Transformation, including AI-enabled services.
• People Leadership, Organizational Development, Workforce Planning, and Talent Development.
• International Team Leadership.

Working Style & Methods

• Strategic and business-oriented with strong execution and the ability to translate objectives into scalable capabilities and measurable outcomes.
• Strong organizational, service-development, and operational excellence mindset.
• Experienced in transformation, growth, and organizational change, balancing global standards with local requirements.
• Comfortable operating in complex, international, and evolving environments.

Personality

• Strong leadership, influencing, communication, and executive stakeholder management skills.
• High professional credibility, integrity, sound judgment, ownership, and accountability.
• People-oriented leader focused on development and growth.
• Resilient, collaborative, pragmatic, and solution-oriented, with the ability to build trust and alignment across cultures, functions, and regions.
• Open to new technologies and interested in shaping the future of Compliance services.

Languages

Fluent English is mandatory.

Please note that your application for this position may be subject to a Pre-Employment Screening (PES). The PES process must be carried out for particularly sensitive positions to reduce security risks.

For more information about the procedure, please refer to this link .

The PES process is subject to our privacy policies.

Work #LikeABosch includes:

⚖️ Flexible work conditions

🔀 Hybrid work system

🌐 Exchange with colleagues around the world

🧑‍⚕️ Health insurance and medical office on site (general clinic)

📚 Training opportunities (p.e., technical training, foreign languages training) & certifications

📈 Opportunities for career progression and continuous professional development

💲 Access to great discounts in partnerships and Bosch

🏋️ Sports and health related activities (gym)

🚉 Great access to public transports

🅿️ Free parking lot

🍽️ Canteen

Success stories don´t just happen. They are made...

Make it happen. We are looking forward to your application!