Human Resources Generalist

Company: About Youth on the Move, Inc.

Youth on the Move, Inc. is a transportation organization committed to providing safe, reliable, and efficient transportation services. Our success depends on dedicated employees, strong operational procedures, and a supportive workplace culture.

We are seeking an organized, proactive, and detail-oriented Human Resources Generalist to support our growing workforce and daily HR operations.

This position is ideal for an HR professional who enjoys working directly with employees, managing multiple priorities, maintaining compliance, and supporting a fast-paced transportation environment.

Position Summary

The Human Resources Generalist will assist the Human Resources Manager with employee recruitment, onboarding, compliance tracking, personnel records, employee inquiries, performance documentation, and HR administrative processes.

The successful candidate must demonstrate professionalism, confidentiality, excellent communication skills, and the ability to complete assigned responsibilities accurately and within established deadlines.

Key Responsibilities

Recruitment and Staffing

• Support recruitment for drivers, transportation monitors, dispatchers, supervisors, and administrative personnel.
• Review incoming employment applications within 24 hours of submission.
• Conduct initial candidate screening and evaluate qualifications.
• Schedule interviews and coordinate candidate communications.
• Maintain accurate applicant tracking records and recruitment dashboards.
• Assist with preparing and distributing employment offer letters.
• Track recruiting activity, vacancies, and hiring progress.

Onboarding and Employee Records

• Coordinate new-hire onboarding and orientation.
• Prepare and collect required employment documentation.
• Complete and maintain Form I-9 documentation in accordance with federal requirements.
• Coordinate applicable background screenings, CORI/SORI checks, fingerprinting, driving record reviews, physical examinations, and drug screening requirements.
• Maintain confidential and accurate personnel records.
• Track outstanding onboarding requirements and follow up with new hires.
• Ensure employees complete required training and company acknowledgments.

Employee Relations and HR Support

• Serve as an initial point of contact for routine employee HR questions.
• Assist the HR Manager with documenting employee concerns and workplace incidents.
• Prepare disciplinary notices, attendance records, and corrective action documentation under HR Manager direction.
• Support employee performance tracking and follow-up processes.
• Help coordinate employee meetings and communicate policy updates.
• Escalate sensitive employee relations concerns to the HR Manager promptly.
• Maintain confidentiality and professional boundaries when handling employee information.

Compliance and Policy Administration

• Assist in administering company policies and procedures consistently.
• Support compliance with applicable Massachusetts and federal employment laws.
• Maintain required HR documentation, licenses, certifications, and expiration tracking.
• Track employee training and compliance deadlines.
• Assist with HR audits and personnel file reviews.
• Identify missing documentation and report compliance concerns to the HR Manager.
• Assist with updating employee handbooks, standard operating procedures, and internal HR forms.

Attendance and Administrative Support

• Maintain employee attendance and punctuality records.
• Document call-outs, absences, and attendance patterns.
• Communicate attendance concerns to appropriate management personnel.
• Support employee status changes, separations, and termination paperwork as directed.
• Assist with payroll-related documentation, timekeeping corrections, and employee information updates.
• Prepare weekly HR reports and complete assigned administrative tasks within established deadlines.

Required Qualifications

• At least 2 years of experience in Human Resources, HR administration, recruiting, or a related role.
• Working knowledge of recruiting, onboarding, employee records, and HR documentation.
• Familiarity with applicable Massachusetts employment practices.
• Strong organizational, written communication, and interpersonal skills.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Experience using applicant tracking systems or HR information systems.
• Ability to handle sensitive employee information confidentially.
• Ability to prioritize tasks, follow instructions, and meet deadlines.
• Strong attention to detail and follow-through.

Preferred Qualifications

• Associate's or bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• SHRM-CP or PHR certification.
• Experience in transportation, logistics, school transportation, or another regulated industry.
• Experience handling high-volume recruitment and onboarding.
• Knowledge of Massachusetts CORI/SORI procedures and employment compliance.
• Experience creating HR reports and maintaining recruitment dashboards.

What We're Looking For

Our ideal candidate is someone who:

• Takes initiative and follows through on assignments.
• Communicates respectfully and professionally.
• Maintains accurate documentation.
• Understands the importance of confidentiality.
• Can manage multiple tasks without sacrificing accuracy.
• Is comfortable working in a fast-paced environment.
• Works collaboratively while respecting reporting structures.
• Understands the importance of employee accountability and consistent application of company policies.

Work Environment

This position is based on-site at our Indian Orchard location. The HR Generalist will work closely with the Human Resources Manager, department supervisors, transportation operations, and administrative staff.

The position requires frequent communication with employees and candidates, computer-based administrative work, and the ability to respond to changing operational priorities.

Equal Employment Opportunity

Youth on the Move, Inc. is an equal opportunity employer. We are committed to providing fair employment opportunities without discrimination based on any protected characteristic under applicable federal or Massachusetts law.

Reasonable accommodations are available to qualified applicants and employees in accordance with applicable law.

Pay: $20.00 - $25.00 per hour

Work Location: In person