Retail Store and Sales Manager

Store Manager – Xēba Botánica (Pioneertown)

Full-Time | In-Person

Xēba Botánica is seeking a seasoned Store Manager to lead our Pioneertown location. This is a senior-level position for someone with proven, upper-level retail management experience and experience in Sales in skincare. Applicants must have a strong background in running a retail store independently, driving sales, managing high-performing teams, and overseeing shipping operations.

This role is not for assistant-level candidates—we’re looking for a true leader who can take full ownership of both the storefrontandadministration side of our business.

Key Responsibilities:

• Manage all retail store operations: staffing, scheduling, inventory, merchandising, and upkeep
• Lead, manage, and mentor our small retail sales team, ensuring high performance and accountability
• Drive in-store sales, set goals, and strategize ways to increase revenue and customer retention
• Handle customer service escalations with professionalism and warmth
• Manage cash handling and daily financial reconciliations, ensuring accurate deposits and reporting
• Monitor KPIs, analyze store performance, and identify growth opportunities
• Maintain store presentation, policies, cleanliness, and brand standards
• Collaborate closely with ownership on product launches, marketing initiatives, and brand strategy

Requirements:

• 3–5+ years of proven, upper-level management experience in retail skincare and spa/wellness environments
• Strong background in sales leadership, cash management, operational oversight, and staff development
• Familiarity with POS systems (e.g., Square), scheduling tools, basic inventory management, and payroll coordination
• Strong organizational, leadership, and communication skills
• Confidence in making operational decisions and working independently
• Open/Full Availability especially on weekends and during key sales periods and Holidays

About the Role:

Our Pioneertown team is currently a small, tight-knit crew of three employees and the two co-founders, who you’ll work alongside regularly. This role includes full responsibility of retail operations and the online shipping side of the business, with a 6-month probationary period to ensure long-term fit and alignment.

Why Work with Us

At Xēba Botánica, we handcraft non-toxic skincare and wellness goods with a focus on sustainability, intentional living, and community care. Our retail locations are extensions of that philosophy—spaces for healing, connection, and education. This is a leadership opportunity with meaningful impact, working directly with founders who built the brand from the ground up.

Compensation & Benefits:

• Competitive hourly pay + sales-based monthly bonuses
• 40% employee discount
• PTO begin after successful completion of the 6-month probationary period
• 401K plans available
• Opportunities for raises and leadership expansion as the business grows

Location: 53590 Mane St Pioneertown CA 92268

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Application Question(s):

• What's your availability including holidays

Experience:

• Retail management: 3 years (Preferred)
• Sales management: 3 years (Preferred)
• Beauty & cosmetics sales: 3 years (Preferred)

Work Location: In person