Field Electronics Support Engineer — Print Finishing Systems

Field Electronics

Support Engineer — Print Finishing Systems

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Imagine a workday where you start by guiding a dealer through a tricky sensor fault, spend the afternoon on the floor inspecting a new machine for quality, and wrap up by refining a repair procedure that will help technicians worldwide.

Our client—an established equipment manufacturer serving the printing, binding, and finishing industries—is looking for a hands-on engineer to support a global dealer network. You’ll blend electronic troubleshooting, on-site installations, inspections, and training to keep production lines running smoothly around the world.

What a Typical Day Might Look Like

• Diagnose and resolve machine issues remotely and in person, with a focus on electronic troubleshooting.
• Coach dealers through step-by-step problem-solving and answer technical questions to reduce downtime.
• Perform product inspections that contribute directly to quality assurance and continuous improvement.
• Document and track every service interaction so insights turn into action.
• Partner with Engineering, Production Planning, and Marketing/Sales to elevate equipment performance and customer satisfaction.
• Prepare and deliver technical service training for dealers and end users.
• Author clear, repeatable repair procedures that technicians can trust.
• Travel about 10% of the time—sometimes internationally—for installations, training, and on-site support.

What You Bring

• At least one year of electronics experience via hobbies, education, or professional work.
• Hands-on skill troubleshooting electronic systems and reading electrical schematics.
• Comfort using hand tools on machinery and electro-mechanical assemblies.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Excellent communication skills and a customer-first mindset.

Helpful Experience

• College coursework or a degree in electronics or a related field.
• Background with automated machinery spanning electronic, pneumatic, and hydraulic systems.
• Phone-based technical support for machinery or industrial equipment.
• Machine inspection or quality assurance experience.

Compensation & Benefits

• Competitive starting salary based on applicable experience.
• 401(k) savings plan.
• Medical, dental, and vision coverage.
• Paid holidays and vacation.

Travel

Approximately 10% travel, with the possibility of international trips for installations and training.

Proficiencies That Will Help You Thrive

• Driver's License
• Customer Service
• Data Analysis and Manipulation
• Equipment Troubleshooting
• Electrical Schematics
• Electrical Troubleshooting Skills
• Industrial Robot Programming
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• Business-to-Consumer (B2C)
• Maintenance and Repair Skills
• Industrial Electrical Experience
• ERP & MRP Systems
• Industrial Electrical Systems
• Electrical Panel Installation
• Electrical Schematic Reading
• Low Voltage Cabling Installation
• Equipment Installation & Wiring
• Audio-Visual (AV) Systems
• Access Control Systems
• Equipment Repair & Maintenance
• Equipment Installation
• Manual Machining Skills
• IT Equipment (Servers, Networks, Telecom, Cloud)
• IT Compliance Requirements (CCPA, GDPR)
• Digital Printing
• Microsoft Excel

Ready to put your technical skills to work? Apply today!