Operations Manager Sash and Door

POSITION: Morse Sash & Door - Operations Manager

DEPARTMENT: Operations

LOCATION: Henrietta, NY

SALARY: $95-105K (Pay is dependent on experience)

REPORTS TO: CEO/President

FLSA: Full Time, Salary, Exempt

BUSINESS HOURS: M-F, 7:00am-5:00pm. Overtime as needed.

WORK AUTHORIZATION

US Person (US Citizen or Permanent Resident)

DESCRIPTION: The Operations Manager will be responsible for the day-to-day operations for the Inside Sales, Outside Sales Support, Shipping, Receiving, Coordination w/ Mill, Purchasing and Building Operations.

COMPETENCIES:

• Hands on Leader
• Effective Communicator
• Self-Motivated
• Teachable
• Strong Management Skills
• Collaborative
• Attention to Detail
• Strategic Thinker
• Problem Solver
• Organized
• Process Driven
• Motivational
• Proficient in Conflict Resolution

ESSENTIAL FUNCTIONS:

• Oversee and Manage: Shipping, Receiving, Inside Sales Support, coordinate w/ Mill Operations, Purchasing and Building Operations.
• Implement OTIF (On Time in Full) culture.
• Coordination between all departments
• Customer Focused Actions and Decisions
• Expense Control
• Collaborate with management throughout the company.
• Involved in the hiring process for division.
• Perform and coordinate employee’s performance evaluations.
• Oversee Division Payroll
• Responsible for teaching and coaching employees at the division
• Handle Disciplinary issues as deemed necessary.
• Facility Maintenance Supervision
• Identify and Implement Process improvements across all departments.
• Critical need to learn and understand how all products we sell are used.
• Critical need to learn and understand all the products we sell and manufacture.
• Educate incoming staff about company products and protocols.
• Other Duties as assigned by CEO/President

KNOWLEDGE/SKILLS/EDUCATION:

• Associates Degree preferred.
• Ability to establish professional relationships with customers.
• Professional and timely communication using available resources.
• Provide a positive leadership and customer service mentality.
• Promote team building concepts.
• Comply with company policies and procedures, including company’s Core Values.
• Must be able to multi-task and prioritize.
• Must be able to expect and react positively to multiple course changes daily.
• Must be a strong problem solver.
• Must be self-motivated to complete daily and long-term tasks.
• Must have a curious nature in the building/construction field.
• Must be willing to learn new things, teachable in a new environment.
• Strong written and oral communication skills.
• Computer and tech skills appropriate with business administration – Lean and use our ERP/POS system.
• Math and analytical skills with a strong systems and processes orientation
• Provide strategic planning within departments.
• Proactively research to advance and improve organization.
• Proficient in Microsoft Office Suite

MINIMUM EXPERIENCE:

• 5+ Operational Management
• 1+ Construction Related Experience

SUPERVISORY FUNCTIONS:

• Supervise Multiple Departments within the company: Warehouse, Inside Counter Sales, Outside Sales Support, Shipping, and Receiving.
• Direct reports will report to this position for direction, guidance, conflict management and KPI’s.

WORKING CONDITIONS:

• Office/Admin. With expectation to be active in facility and customer jobsites.

BENEFITS:

• Medical, Dental, & Vision Insurance
• 401(k) Plan & Company Match
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Employee Purchase Discount
• Employee Assistance Plan
• Travel Reimbursement

COMPANY: At the Wm. B. Morse Lumber Company, empowering our employees plays a key role in our corporate mission to drive customer success.

Since 1853, thousands of loyal Morse customers, and generations of dedicated Morse employees have shared in the building of this community.

Our Human Resource mission is to provide a great place to work, maintain a robust benefit offering, and provide opportunities for growth valuing diversity and respect for all. All within the “Guardrails” of our core values:

• Integrity
• Customer Service
• Accountability
• Teamwork
• Solutions Orientation
• Operational Excellence.

No outside recruiters, please.