Business Intelligence & Operations Specialist

Business Intelligence & Operations Specialist,

Partner Network Program

Location: Santa Clara

Job type: contract , Onsite

Pay: $40-$50/hr

About the role

We are looking for a business intelligence and operations professional to join our Partner Network Program team. You will help make it easier to work for, and do business with, our company by improving the processes and data that power our partner ecosystem. You will turn complex data into clear stories and work with the Program and Operations team on high-impact, strategic challenges.

What you’ll be doing

• Update and build charts, graphs, and dashboards for communications materials and presentations, supporting data storytelling for internal and external audiences
• Identify, improve, and build key business processes for the Partner Network Program, enabling smoother internal and external operations
• Collaborate closely with the Program and Operations team on high-complexity, high-value issues that require evaluating data, systems, and a variety of factors
• Gather and drive insights from quantitative and qualitative data to strengthen overall business intelligence
• Participate in the full application life cycle, from design and development to testing and deployment, using company-approved tools

What we’re looking for

• 5+ years of experience in a sales or support environment, with an emphasis on analytics, business intelligence, implementation, system support, maintenance, and enhancement
• Strong familiarity with tools such as Salesforce, Lead Data, Python, and Tableau
• Ability to communicate effectively with business users and translate business needs into technology solutions
• Experience supporting large, demanding sales channel operations and partners
• Comfort working in a fast-paced environment with multiple priorities
• Bachelor’s degree (or equivalent experience)

Ways to stand out

• A passion for winning, a solid aptitude for business strategy, and excellent collaboration skills across a wide variety of internal teams
• A self-starter mindset: self-confident, motivated, and ambitious, with integrity and accountability, and drawn to a meaningful opportunity
• Strong interpersonal skills and the ability to thrive in a fast-paced environment
• Development or deployment experience in graphics, AI/deep learning, high performance computing, cloud datacenter, and/or edge computing
• A proven track record of managing multiple customers and customer programs across worldwide geographies and time zones

Pay: $40.00 - $50.00 per hour

Work Location: In person