Enterprise Customer Success Manager, AI

Enterprise Customer Success Manager, AI

Own relationships with global brands. Report directly to the CEO.

Boston, MA. Full-time. Hybrid, 3 days a week in the office.

Global brands use WEVO to decide what they launch. AI made creating products and campaigns instant. Knowing which ones will win is the new bottleneck.

WEVO predicts how real customers will respond before anything ships, with AI built on 12 patents and more than 1 million real human responses. Gartner named us a Front Runner. Harvard Business School chose WEVO as its case study on simulated AI audiences.

WHO WE ARE

We are a venture-backed team, growing fast. Our vision is to become the standard by which products are evaluated before launch. We obsess over delighting our customers, continuous learning, and blazing the trail.

THE ROLE

• Own a $2M to $5M book of business. Renew and grow top brands.
• Drive adoption. Make WEVO part of how their teams decide what launches, and show them the measurable results.
• Be their trusted advisor. Earn trust with day-to-day users and senior executives.
• Build what they need. Think forward-deployed engineer, no coding required: use AI and our platform to create new solutions for your customers, like a custom customer segment that mirrors their buyers, or a testing workflow their teams run every week.

Hungry to grow fast and help shape what the world's leading brands launch next? Apply now. We want to hear from you.

Requirements

• An entrepreneur at heart. You initiate and take ownership before anyone asks.
• Confident in the room with senior leaders. People love working with you.
• AI is part of how you work every day, and you get to amazing results with it.
• 3+ years in sales or customer success, with results to show for it.
• You have closed, or played a lead role in, $100K+ deals with multiple stakeholders in complex organizations. Sole ownership is a big plus.
• Bonus: experience in user insights or market research.

Benefits

• Base $100K to $120K. On-target earnings: $140K to $160K. You drive it.
• Meaningful stock options. Own a piece of what you help build.
• When you perform at WEVO, your title and responsibilities grow. Fast.
• Work side by side with the CEO and the executive team.
• Health insurance (80% company-paid), dental, unlimited vacation and a 401(k) plan.