Product Manager

Role description Product Manager

This Product Manager will support digital experience initiatives within the payments domain for Toyota Financial Services. The role sits between business stakeholders, users, UX, and engineering teams to define priorities, clarify requirements, manage the product backlog, and help deliver digital solutions that create measurable business and customer value.

Role Summary

The Product Manager is responsible for translating business needs and user feedback into clear, actionable work for agile delivery teams. This person owns backlog priorities, defines user stories and acceptance criteria, supports sprint planning and delivery ceremonies, and ensures the team is focused on the highest-value work.

The ideal candidate has strong agile product ownership experience, excellent stakeholder communication skills, and the ability to work closely with UX, engineering, QA, and business teams to deliver user-centered digital products.

What You’ll Do

• Own and manage the product backlog, including prioritization, refinement, and sequencing of work.
• Write clear user stories, acceptance criteria, and requirements for delivery teams.
• Partner with business stakeholders to understand goals, pain points, priorities, and success measures.
• Collaborate with UX, engineering, QA, and delivery teams throughout sprint planning, demos, reviews, and retrospectives.
• Use customer feedback, user research, analytics, and business value to guide product decisions.
• Support roadmap execution by breaking larger initiatives into epics, features, and sprint-ready stories.
• Clarify requirements, resolve questions, and remove blockers so teams can deliver efficiently.
• Review completed work and confirm it meets acceptance criteria and business expectations.
• Communicate progress, risks, dependencies, and tradeoffs to stakeholders clearly and consistently.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

Required

• 2–5 years of experience in product ownership, agile delivery, digital product, or related roles.
• Strong understanding of Agile/Scrum practices, including backlog refinement, sprint planning, reviews, demos, and retrospectives.
• Experience writing user stories, acceptance criteria, and business requirements.
• Ability to prioritize work based on business value, user impact, dependencies, and delivery capacity.
• Experience working with cross-functional teams, including product, UX, engineering, QA, and business stakeholders.
• Strong communication, facilitation, and stakeholder management skills.
• Comfortable using tools such as Jira, Confluence, Azure DevOps, Trello, Power BI, Google Analytics, or similar platforms.
• Ability to use data, feedback, and market or customer insights to inform product decisions.
• Strong attention to detail, ownership mindset, and ability to operate in a fast-paced environment.

Preferred

• Experience with digital payments, financial services, or customer-facing digital platforms.
• Familiarity with design thinking, human-centered design, journey mapping, usability testing, or MVP planning.
• Ability to connect product decisions to business outcomes, customer experience, and measurable value.

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location

Plano, TX

Compensation Range: $106,000 - $159,000

Who We Are

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation.

Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world.

Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
• They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
• Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.
• Benefits offerings vary in Puerto Rico.
• Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching.
• They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
• Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
• All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
• As part of our recruitment process, UST may use AI or automated tools to support activities such as application screening, scheduling, or interview assistance.
• All hiring decisions are made by our recruitment team.
• Where applicable law requires it, further notice will be provided separately.

Equal Employment Opportunity

Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

Skills

Product Management, Requirements Gathering, Stakeholder Management, Google Analytics, Project Management

Benefits

Compensation range: $106,000.00 to $159,000.00 per year

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation.

With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.