Operations Manager

About us

US Lawn and Landscape, LLC is seeking a self motivated individual to help us grow and manage our operations in Bowling Green, KY. The company is looking to continue to grow its footprint within South Central Kentucky, and this position will be critical to accomplishing that goal.

Position Overview

US Lawn & Landscape, LLC is seeking a highly organized, results-driven Operations Manager to lead daily field operations and drive operational efficiency, accountability, and profitability.

This leadership position oversees multiple field crews and is responsible for coordinating personnel, scheduling, equipment, materials, budgets, and project execution.

The ideal candidate is a proactive, self-sufficient leader who thrives in a fast-paced environment, communicates effectively, and has a proven ability to develop teams, solve problems, and maintain organized operations.

Key Responsibilities

Operations & Production Management

• Direct daily operations for 6+ field crews, ensuring projects are completed safely, efficiently, on schedule, and within budget.
• Develop and manage employee schedules, crew assignments, equipment allocation, and material procurement.
• Lead daily planning meetings and safety huddles with Crew Leaders.
• Ensure crews receive accurate work orders, job specifications, and necessary resources in advance of scheduled work.
• Monitor project progress, resolve operational challenges, and maintain customer satisfaction.
• Conduct regular jobsite visits to evaluate productivity, workmanship, and quality standards.
• Oversee inventory control, including material tracking, purchasing, and quarterly physical inventory counts/audits.

Leadership & Employee Management

• Lead, coach, and hold Crew Leaders and field employees accountable for performance and results.
• Oversee field staffing, hiring, onboarding, training, performance management, and employee development.
• Identify and develop future Crew Leaders.
• Monitor attendance, approve employee time records, and ensure compliance with company policies and safety requirements.
• Forecast staffing and resource needs to support upcoming projects.

Financial & Administrative Oversight

• Manage operational budgets, labor costs, material expenses, and job profitability.
• Review job costs and production performance to identify inefficiencies and protect profit margins.
• Communicate budget variances, scheduling concerns, and operational risks to company ownership.
• Oversee inventory, purchasing, equipment maintenance, and company assets.
• Maintain accurate job records, work orders, scheduling information, and operational documentation.
• Recommend and implement improvements to operational processes, productivity, and cost control.

Safety & Quality Assurance

• Enforce company safety policies, procedures, and quality standards.
• Investigate and document workplace incidents, implementing corrective and preventive actions.
• Ensure work meets contractual specifications and customer expectations.
• Coordinate warranty-related work and corrective services as needed.
• Maintain professional, safe, and organized worksites, vehicles, equipment, and facilities.

Qualifications

• Minimum 3 years of supervisory, operations management, or related leadership experience preferred.
• Experience overseeing multiple crews, projects, or field operations strongly preferred.
• Excellent organizational, time-management, and multitasking abilities.
• Strong leadership, communication, delegation, and problem-solving skills.
• Working knowledge of scheduling, budgeting, job costing, and operational efficiency.
• Ability to work independently, exercise sound judgment, and consistently follow through.
• Proficiency with Microsoft Office and digital management systems.
• Experience in landscaping, construction, property services, or a related field preferred.
• Bachelor's degree in Business, Operations Management, or a related field preferred.
• Valid driver's license required.

Work Environment & Schedule

• Approximately 60% office-based management and 40% field oversight, depending on operational needs.
• Full-time position with flexibility for seasonal demands, occasional weekends, and snow and ice operations.
• Must be comfortable visiting active jobsites and working in outdoor environments as needed.

What We're Looking For

• We're looking for a leader who takes ownership, anticipates challenges, and delivers results.
• The right candidate knows how to balance people, schedules, budgets, and competing priorities while building a culture of accountability, teamwork, safety, and quality.

Our Core Values

Communication | Quality | Safety | Reliability | Professionalism | Teamwork

US Lawn & Landscape is an Equal Opportunity Employer.

Must have a valid Driver’s License.

Driving with trailer experience.

Loader or forklift experience.

Drug Testing available upon request

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type

Full-time

Benefits:

• Health insurance
• Paid time off

Ability to Relocate:

• Bowling Green, KY 42103: Relocate before starting work (Required)

Work Location: In person