Manager, Supply Chain

Job Description

About the Company

UroGen is a biotech company dedicated to developing and commercializing innovative solutions that treat urothelial and specialty cancers. We are fundamentally changing the way patients are treated for urologic cancers.

Watch our New Horizons in Bladder Cancer event and discover why it’s an exciting time to join UroGen® Pharma. Join us and be part of the team that will redefine the future of urological cancer treatment. Behind every UroGen innovation is the inspiration to empower uro-oncology patients with life-changing treatments.

At UroGen, our people are our greatest asset. We cultivate a culture built on collaboration, creativity, and continuous growth. UroGen is a dynamic, rapidly expanding organization with an unwavering focus on improving the lives of patients because they deserve better

Position Summary

Manager oversees day-to-day third-party logistics and distribution activities and related service providers. Scope includes 3PL performance, inventory management, product flow, order management, and the financial order-to-cash process from order receipt through delivery, invoicing, credits, returns, and reconciliation.

This Supply Chain leader will collaborate with Finance, Quality, Commercial, Patient Services, Information Technology, and external partners to ensure product availability, accurate inventory and financial transactions, reliable customer delivery, and continuous improvement.

Job Requirements

• B.S. degree in Supply Chain Management, Operations, Business, or a related discipline.
• Minimum 6+ years of progressive experience in Supply Chain Operations, distribution, logistics, inventory management, or a related regulated environment; pharmaceutical or life-sciences experience is strongly preferred.
• Previous experience assessing and managing third-party logistics capabilities, facilities, service levels, performance metrics, escalations, and corrective actions.
• Strong financial understanding of the order-to-cash process and the relationship among orders, shipments, proof of delivery, invoices, credits, deductions, accounts receivable, revenue timing, inventory valuation, operating expense, and working capital.
• Demonstrates strong inventory-management expertise, including inventory controls, lot and expiration management, cycle counts, reconciliation, adjustments, allocation, shelf-life risk, returns, and disposition.
• Solid working knowledge of end-to-end Supply Chain Operations, including demand and supply interfaces, warehousing, transportation, distribution, product launches, and supply continuity.
• Strong knowledge of ERP, warehouse-management, order-management, and data-integration processes; experience with NetSuite, SAP, EDI, serialization, or comparable systems is preferred.
• Solid working knowledge of pharmaceutical distribution requirements, DSCSA, product traceability, quality-system expectations, ERP, and ambient and cold-chain operations.
• Good organizational and time-management skills, including working knowledge of project-management tools and techniques and the ability to manage competing priorities.
• Excellent verbal and written communication and interpersonal skills, with the ability to influence cross-functional teams and external partners without relying solely on direct authority.
• Demonstrates strong analytical and problem-solving skills.

Job Responsibilities

• Manages the day-to-day business relationship and serves as the primary operational escalation point for 3PL related activities.
• Owns 3PL service-level and Key Performance Indicator (KPI) reviews and works with internal and external partners to implement corrective actions and continuous improvements.
• Oversees the financial order-to-cash process, including order validation, release, fulfillment, shipment confirmation, proof of delivery, invoicing, credits, returns, deductions, and transaction closure.
• Partners with Finance to resolve incomplete or inaccurate transactions and support billing completeness, revenue timing, cash-application research, accruals, and month-end close activities.
• Reviews 3PL fees, accessorial charges, invoice variances, inventory adjustments, credits, and other financial transactions; supports operating budgets, forecasts, and variance analysis.
• Develops and implements inventory controls across the 3PL network, including inventory ownership, location, status, lot, expiration, release, allocation, cycle counts, and book-to-physical accuracy.
• Leads inventory reconciliation and root-cause analysis with 3PL, Finance, Quality, and internal Supply Chain and ensures adjustments follow established approval and documentation requirements.
• Works with internal cross-functional teams and external partners to manage and validate ambient and cold-chain distribution, carrier performance, packaging requirements, proof of delivery, and temperature-related shipment escalations.
• Coordinates product release and holds, damaged-product assessment, DSCSA compliance, serialization, EPCIS exchange, traceability, and audit readiness with Quality and Regulatory partners.
• Supports 3PL activities for new product launches, network and warehouse changes, new-item and customer setup, and ERP or 3PL system implementations, including testing, procedures, training, and operational qualification.
• Maintains data and reporting controls across ERP, warehouse, order-management, EDI, and related interfaces to support complete, accurate, and timely operational and financial reporting.
• Prioritizes, assigns, and reviews 3PL work performed by the Supply Chain Analyst through coordination with the Director, Supply Chain.
• As the organization grows, assumes direct people-management responsibilities, including goal setting, coaching, performance management, employee development, and succession planning.
• Acts as a subject matter expert to resolve operational, inventory, financial, distribution, and data-integration issues with Supply Chain, Finance, Quality, Patient Services, Information Technology, Commercial, and service providers.
• Maintains and assists with the implementation of Supply Chain policies, procedures, work instructions, controls, training materials, issue records, and performance documentation.

Job Benefits

We offer a competitive salary, employee benefits, and an excellent work environment.

• Medical
• Dental
• Vision
• 401k Match
• Paid Time Off
• Employee Assistance Program