Security Account Manager

Security Account Manager Monday - Friday 7a-3p

The Account Manager must have a minimum of five years of supervisory or management experience in security or hospitality environments, with prior experience in luxury hotels, high-end residential, or Class A corporate properties preferred. The role requires the ability to lead, train, and manage a large, guest-facing security team while maintaining a polished and professional presence consistent with a five-star luxury brand.

Strong client relationship skills are required, including serving as the primary on-site liaison with hotel leadership and responding quickly to operational concerns.

The Account Manager must demonstrate excellent written and verbal communication skills, strong organizational abilities, and consistent attention to detail. The position requires hands-on experience with scheduling, payroll oversight, timekeeping, compliance tracking, and security reporting systems, along with proficiency in standard office and computer applications.

The individual must be capable of leading incident response, managing de-escalation with discretion, and coordinating effectively with emergency services when required. CPR and First Aid certification is preferred, and the candidate must meet all Massachusetts licensing, background, and employment requirements.

We service our clients best when we serve our employees first

United Security Inc. is one of the fastest growing security services companies in the USA. For over 31 years we work with clients from Boston to Miami and as far west as Texas. The last 5 years our revenue has grown by 140%!

As a result of our incredible success, our goal is to continue accelerating our growth. We are looking for talent that will promote and adhere to the core values (People, Integrity, Development and Community) of United Security, Inc. The ideal candidate for a role at USI regularly exhibits support, commitment, good judgment, potential for growth, and goodwill.

If you appreciate having a team to support and challenge you to achieve your goals, come build your career at United Security!