Restaurant Operations Manager

Job Description

Understory is seeking an experienced and organized Restaurant Operations Manager to oversee daily restaurant operations and help deliver efficient service and a positive guest experience. This role involves coordinating staff, supporting kitchen and front-of-house teams, maintaining food and service standards, monitoring inventory, and improving daily workflows.

The ideal candidate has strong leadership, communication, and problem-solving skills and can manage priorities in a fast-paced restaurant environment.

Key Responsibilities

• Oversee daily restaurant operations and guest-service activities.
• Coordinate staff assignments, shift coverage, and workflow.
• Support and guide front-of-house and kitchen team members.
• Monitor food quality, order accuracy, cleanliness, and service standards.
• Assist with employee onboarding, training, and performance coaching.
• Respond to guest feedback, questions, and service concerns professionally.
• Help maintain efficient seating, order flow, and table turnover.
• Monitor food, beverage, equipment, and restaurant supply levels.
• Assist with inventory tracking, ordering, receiving, and restocking.
• Support POS operations and routine cash-handling procedures.
• Help coordinate staff schedules and communicate coverage needs.
• Maintain clean, organized, and properly stocked dining and kitchen areas.
• Support opening and closing procedures and daily operational checklists.
• Review operational challenges and recommend workflow improvements.
• Communicate staffing, supply, and service needs to restaurant leadership.
• Follow food-safety, sanitation, workplace safety, and company procedures.

Qualifications

• Previous restaurant, hospitality, or food-service experience.
• Previous restaurant management, operations, or supervisory experience is preferred.
• Strong leadership, communication, and customer-service skills.
• Excellent organizational, time-management, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Good attention to food quality, cleanliness, and operational details.
• Familiarity with POS systems, inventory control, and restaurant procedures.
• Ability to train, support, and motivate team members.
• Professional and respectful approach to guests and coworkers.

Benefits

• On-the-job training and management support.
• Opportunities for professional development and career growth.
• Flexible scheduling may be available.
• Employee meal discounts or restaurant perks may be available.
• Supportive and team-oriented work environment.
• Additional benefits may vary by position and employment status.

About the Company

Understory provides a restaurant dining environment focused on food, hospitality, and attentive guest service. The operations team works with kitchen and front-of-house staff to maintain organized daily operations, consistent service standards, and a welcoming experience for guests.

Pay: $24.00 - $29.00 per hour

Expected hours: 36.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person