Assistant Operations Manager

Job Title: Assistant Operations Manager

The Assistant Operations Manager should be an organized, detail-oriented and personable applicant who wants to work with a first-class professional baseball organization in hosting 51 home games and a variety of special events. The candidate should be a hardworking team-player who is seeking an opportunity for growth.

The Assistant Operations Manager will be tasked with helping to oversee and manage the day-to-day operations of the stadium. Additionally, the candidate will be responsible for achieving a sales goal comprised of ticket plans, groups, advertising, etc.

Responsibilities

• Assist with the hiring, training, and managing of all game-day employees within the Operations Department, including ushers, Fun Zone team, parking attendants and cleaning crew(s) members.
• Provide support for the everyday operations of the stadium to include but not limited to receiving supplies, identifying maintenance issues, and completing minor repairs.
• Give assistance with the planning and development of new projects throughout the stadium, including upgrades throughout the venue.
• Aid in the management of all supplies and equipment, including quality control of all storage areas as part of the comprehensive operational plan.
• Develop positive relationships with stadium grounds crew, HVCC staff and other stakeholders in and around Joseph L. Bruno Stadium.
• Service other departmental needs, implementing game-day elements and special events logistics.
• Sell new full or partial season ticket plans, advertising, group tickets, picnics and luxury suite rentals.
• Generate qualified sales leads and maximize ticket sales opportunities given by the organization.
• Provide excellent customer service to prospects and current clients over the phone and at games. Assist customer service efforts.
• Maintain customer record database with updated information on all ticket customers and prospects within ticketing system.
• Meet or exceed sales goal of $50,000 by utilizing in-house and new client leads.
• Maintain existing sales contacts as well as seek new clientele through phone and e-mail contact maximizing revenue while meeting targeted goals.
• All other duties as assigned by the General Manager, Assistant General Manager and Stadium Operations Manager.

Compensation

· Compensation is based on an hourly rate of $17.00 in effect at 40 hours per week. Overtime hours are available for game days and special events at a rate of $25.50. Annual Salary is expected to be between $37,000 - $40,000.

· Opportunity to participate in the company’s group health insurance plan with a contribution of up to $500 per month

· Opportunity to earn a bonus based on organizational, departmental, and individual performance.

Pay: $37,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person