Sales Representative

SUMMARY: The Sales Representative role is critical for growth for Phoenix Packaging Innovations. The position is expected to cold call, prospect and add new customers to the Phoenix Packaging Innovations portfolio.

DUTIES AND RESPONSIBILITIES:

• Generating new leads by researching networking, cold calling, and prospecting
• Increasing revenue and profitability through the generation of new business and further development of existing accounts
• Executing sales initiatives to grow sales and profitability within accounts
• Understanding complex requirements from customers for preparation of packaging solutions and quotes
• Managing customer projects in various industries such as Food, Technology, Healthcare, Automotive, Industrial, etc.
• Educating clients on the latest innovations within our industry
• Working in a fast-paced, multi-tasking environment to create a positive customer experience that results in repeat business
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Packaging Experience preferred but not required
• Associates degree (AA) or equivalent from a 2-year college, continuing education and/or training required (bachelor’s degree preferred)
• Minimum of 2 years’ experience in new sales/business development
• Ability to use and create customer presentations, quotes, proposals, value logs, etc
• Excellent organization & communication skills; internal and external
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to create and maintain strong relations with customers
• Team player with ability to multi-task without compromising accuracy in a fast-paced environment

COMPETENCIES:

• Prospecting & Lead Generation - Ability to identify and qualify new business opportunities through cold calling, networking, and market research.
• Solution Selling - Skill in understanding customer needs and presenting tailored packaging solutions that address specific challenges.
• Industry Knowledge - Familiarity with packaging materials, manufacturing processes, and industry trends (e.g., sustainability, automation).
• Customer Relationship Management - Building and maintaining long-term relationships with clients through trust, responsiveness, and consistent value delivery.
• Negotiation & Closing - Strong negotiation skills to secure profitable deals while maintaining customer satisfaction.
• Territory & Time Management - Efficiently managing sales territory and prioritizing tasks to maximize productivity and coverage.
• Technical Aptitude - Ability to understand and communicate technical specifications of packaging products and machinery.
• Project Management - Coordinating with internal teams (design, production, logistics) to ensure timely and accurate delivery of customer projects.
• Communication Skills - Clear and persuasive verbal and written communication, including the ability to present to diverse stakeholders.
• Adaptability & Resilience - Thriving in a fast-paced, competitive environment and bouncing back from setbacks or rejections.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequent Driving: Most of your time on the road will be spent driving to and from client sites, meetings, or different business locations within your city or region.
• Standing and Walking: You’ll spend a lot of time on your feet. Whether you’re on a showroom floor, visiting local clients, or moving between offices, standing and walking are daily constants.
• Talking for Long Periods: Sales is often about communication, so expect to spend a lot of time talking to customers, which can be surprisingly exhausting.
• Occasional Weather Exposure: Depending on your area, you might deal with rain, heat, or cold while traveling between stops.

The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time with or without notice.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.