Client Account Manager (Senior Accountant)

We're a small, growing accounting firm on Cape Cod that specializes in restaurant and hospitality clients. We know the rhythm of this industry - daily sales, tip reporting, prime cost, vendor invoices that never stop and our clients count on us for clean, timely books they can actually use to run their business.

We're a small team, which means your work is visible, your judgment matters, and you'll build real relationships with the operators you serve.

As a Client Account Manager, you'll own the accounting for a portfolio of 10+ restaurant and hospitality clients from start to finish. You'll be each client's main point of contact for their bookkeeping, handle full-cycle accounting through month-end close, accruals, and financial statements, and work directly with owners, managers, and vendors to keep things accurate and on schedule.

What you'll do

• Manage full-cycle accounting for a portfolio of 10+ restaurant and hospitality clients
• Complete month-end close for each client on schedule, including bank and credit card reconciliations, adjusting journal entries, and balance sheet account reconciliations
• Prepare and record accruals & prepaids and maintain supporting schedules
• Prepare monthly financial statements (income statement and balance sheet), review them for accuracy and unusual variances, and deliver them to clients
• Prepare key restaurant reports such as prime cost, COGS, and labor percentage
• Reconcile daily sales, deposits, cash, and credit card batches between the POS system and the accounting software
• Oversee accounts payable: review vendor invoices, credits, and statements, and resolve discrepancies directly with vendors in a timely manner.
• Record payroll and tip activity in coordination with the client's payroll provider
• Serve as the primary contact for your clients - that means you will answer questions, explain results in plain language, and flag issues before they become problems
• Communicate professionally with vendors regarding invoices, payment status, and statement reconciliations
• Document client-specific procedures so work is consistent and easy to hand off
• Identify opportunities to improve processes and use our tools more effectively

What you'll bring

• Minimum of 5 years of progressive full-cycle accounting or bookkeeping experience, including month-end close
• Restaurant or hospitality accounting experience required
• Hands-on experience preparing accruals and month-end adjusting entries
• Experience preparing monthly financial statements
• Bachelor's degree in accounting or finance preferred; an associate's degree or bookkeeping certification (e.g., CB or CPB) combined with strong experience will also be considered
• Proven ability to manage multiple clients or entities at once and meet recurring deadlines
• Strong working knowledge of accrual-basis accounting, reconciliations, and journal entries
• Confident, clear communication with clients and vendors, both written and verbal
• Proficiency with QuickBooks products and Excel/ Google Sheets
• Excellent organization and attention to detail
• Comfort working independently in a hybrid setting

Nice to have

• Experience with restaurant platforms such as Toast, Stripe, MarginEdge, Bill.com.
• Experience in an outsourced accounting, client accounting services (CAS), or multi-client firm environment
• Familiarity with multi-location restaurant groups

What we offer

• Hybrid schedule with work-from-home flexibility after in-office training
• 10 days PTO per year plus 6 paid holidays
• Earned sick time per Massachusetts, up to 40 hours per year
• Retirement plan (including employer match) after 6 months
• Professional development / certification support
• A small, supportive team that specializes in an industry we love

We are an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Pay: $72,000.00 - $86,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid sick time
• Paid time off
• Professional development assistance
• Work from home

Work Location: Hybrid remote in Cape Cod, MA