Senior Inside Sales Account Manager

Summary:

The Sr. Inside Sales Representative is responsible for meeting established sales goals. This position is responsible for providing superior quality and service while maintaining the company’s high standards when interacting with customers, employees, partners, and vendors.

Primary Responsibilities:

• Achieve quarterly departmental and personal objectives with inbound lead flow
• Make multiple outbound calls daily to current and prospective customers in assigned sales areas
• Ask questions, listen, and verify customer information and needs
• Educate the customer on the benefits of TSS products and services
• Explain TSS proven process to prospective customers
• Achieve monthly & yearly sales quotas across multiple products and services
• Create action plan of how to accomplish sales quotas
• Develop solid sales techniques using the TSS sales process
• Provide product information as required
• Respond promptly to customer inquiries received directly via phone, email or forwarded by other departments
• Execute timely and accurate CRM pipeline management of customer and project information
• Generate accurate proposals, follow up on proposals in a timely manner, and close orders
• Submit proposals for processing with complete and accurate information
• Document customer information in database/CRM
• Coaching and mentoring of assigned Jr. sales team members

Competencies:

• Strong interpersonal skills, excellent communication skills, organizational skills, and the ability to sell in a high volume, highly competitive industry.
• Ability to communicate effectively with all levels of plant and corporate personnel.
• Strong decision-making skills to address issues effectively and in a timely manner.
• Goal-oriented and long-range planning aptitude to promote continued success in meeting goals.
• Ability to use influence internally as well as with decision makers in customer facilities.
• Strong entrepreneurial spirit.
• General understanding of the construction industry and its commercial sales cycles
• Desire to improve 1% every day
• Customer-centric approach with every customer interaction to deliver on our 3 Uniques

Required Qualifications:

• Construction or related industry experience
• 5+ years of experience in business, sales, marketing or a related field
• 2+ years of experience coaching and mentoring experience
• Excellent interpersonal, time management, prioritization, and organizational skills
• Excellent verbal communication and phone skills
• Detail-oriented and able to focus on multiple tasks at one time
• Comfortable with technology and willing to learn new systems
• Proficient with Microsoft Suite, Google Apps and HubSpot CRM preferred

Physical Requirements:

• Communicate with others and exchange accurate information.
• Operate a computer and other office machinery or equipment.
• Ability to move about inside the office to access file cabinets or office machinery.

Work Environment:

• This job takes place in a professional office environment and routinely uses standard office equipment. Office employees are required to wear safety glasses, safety shoes, and a highly visible vest at all times in production areas and labs.

Total Security Solutions is an Equal Opportunity Employer with leadership and a culture that supports diversity and inclusion.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person