Tile Designer and Sales Specialist

Designer and Sales Specialist

Tile Store

Sterling Heights, MI 48314

Full-time | In person

Pay: $50,000+ per year

Job Overview

We are seeking a confident, design-minded sales professional to guide customers from inspiration through purchase. This is a consultative sales position for someone who can understand a customer’s vision, recommend the right products, build lasting relationships, and close sales.

You will assist homeowners, designers, builders, contractors, and other trade professionals with residential and commercial projects. These may include floors, walls, showers, backsplashes, fireplaces, pools, patios, outdoor areas, and other finished surfaces.

Our showroom offers porcelain, ceramic, glass, mosaics, natural stone, pavers, pool tile, luxury vinyl, installation materials, and related accessories.

Responsibilities

• Welcome showroom customers and provide a professional, helpful experience.
• Ask questions to understand each customer’s project, style, budget, timeline, and product needs.
• Guide customers through tile, stone, luxury vinyl, grout, trim, and accessory selections.
• Help coordinate colors, patterns, textures, sizes, and finishes.
• Prepare accurate product selections, quotes, and order information.
• Present options clearly, address customer concerns, and close sales.
• Follow up consistently on leads, quotes, samples, orders, and active projects.
• Build repeat and referral business with homeowners and trade professionals.
• Develop relationships with designers, builders, remodelers, contractors, installers, and architects.
• Identify appropriate opportunities to expand projects and increase sales.
• Maintain accurate customer, product, pricing, and project information.
• Coordinate product availability, special orders, pickups, and order updates.
• Stay informed about product lines, applications, installation considerations, pricing, and current design trends.
• Help maintain organized samples, displays, and an attractive showroom.
• Work toward individual and showroom sales goals.

Required Qualifications

• A minimum of two years of successful sales experience is mandatory.
• Proven ability to build customer relationships, follow up consistently, and close sales.
• Strong communication, listening, and customer service skills.
• Comfortable working toward individual and company sales goals.
• Strong organization, accuracy, and attention to detail.
• Ability to manage several customers and projects simultaneously.
• Basic math and computer skills.
• Ability to learn quoting, point-of-sale, order management, and customer management systems.
• Professional, dependable, motivated, and team-oriented.
• Willingness to learn tile products, applications, and installation basics.

Preferred Qualifications

• Experience in tile, flooring, kitchen and bath, interior finishes, furniture, appliances, home improvement, building materials, luxury retail, or another relationship-based sales field.
• A good eye for color, proportion, texture, and coordinating materials.
• Familiarity with measurements, estimates, floor plans, or basic material takeoffs.
• Experience selling to homeowners and trade professionals.
• Experience developing repeat customers or managing a book of business.

Compensation

• $50,000+ per year
• Starting compensation will be based on experience and qualifications.

How to Apply

Please submit your resume and briefly describe your sales experience. Applicants are encouraged to include examples of achieving sales goals, developing customer relationships, closing business, or working in the home improvement and design industries.

Work location

In person in Sterling Heights, MI 48314

Tile Store is an equal opportunity employer. Qualified applicants will be considered without regard to legally protected characteristics.

Pay: From $50,000.00 per year

Work Location: In person