Account Manager (Personal & Commercial Lines)

Are you an experienced insurance professional who enjoys helping clients, staying organized, being part of a supportive team, and growing the business while you do it?

We are a family-owned independent insurance agency with more than 23 years of experience serving our clients. We've successfully transitioned to a fully virtual environment while maintaining a collaborative, team-focused culture where people genuinely support one another.

We are currently seeking a Full-Time Account Manager to assist with both our Personal Lines and Commercial Lines departments. This role is client service first, with a real sales component. You'll take care of our clients and help grow the agency by writing new business.

We provide the leads, through purchased leads and referrals, so there's no cold calling. This is an excellent opportunity for someone who enjoys client service, is comfortable asking for the business, and wants their income to reflect what they produce.

What You'll Do

• Answer incoming client calls and provide exceptional customer service
• Assist clients with policy servicing needs
• Quote and close new personal and commercial business from agency-provided leads and referrals
• Follow up consistently on open quotes and referrals
• Review existing accounts for coverage gaps and cross-selling opportunities
• Support policy renewals and account retention efforts
• Work directly with carriers and clients to resolve questions and concerns
• Collaborate with team members to ensure a positive client experience
• Maintain accurate documentation and organization within agency systems

What We're Looking For

• Experience working in an independent insurance agency
• Strong knowledge of both Personal Lines and Commercial Lines insurance
• Experience writing new business, or a strong interest in growing into it
• Comfort recommending coverage, following up, and closing the sale
• Experience with EZLynx quoting software
• Familiarity with carrier websites and agency management systems
• Proficiency with Google Workspace
• Strong communication and relationship-building skills
• Excellent organizational and time-management abilities
• Ability to work independently in a remote environment

What We Offer

• Commission on new business, in addition to hourly pay
• Leads provided, with no cold calling
• A ramp-up period to learn our carriers, systems, and pipeline before sales targets begin Flexible remote work environment
• PTO
• Support for professional development, continuing education, and certifications
• Collaborative and team-oriented culture
• Opportunity to work with an agency that values both client service and employee growth

Schedule & Compensation

• Full-Time, Monday–Friday
• Remote / Work From Home
• Pay: $20–$25 per hour based on experience, plus commission
• Earning potential: approximately $52,000–$63,000+ annually once ramped up and meeting monthly sales targets

To Apply

Please submit your resume along with a brief note sharing your experience in both Personal and Commercial Lines insurance, any experience writing new business, and the agency management systems and quoting platforms you have used.

We look forward to meeting professionals who are committed to helping clients, growing their book, and contributing to a positive agency culture.

Pay: $20.00 - $25.00 per hour

Benefits:

• Paid time off

Experience:

• Commercial Insurance: 1 year (Preferred)
• Personal Lines Insurance: 1 year (Required)

License/Certification:

• Property & Casualty License for State of Texas (Required)

Shift availability:

• Day Shift (Required)

Work Location: Remote