Bilingual Customer Service Representative - Spanish

Position Description

Reynolds and Reynolds is currently seeking Customer Service Representatives who are bilingual in Spanish and English. As a Bilingual Customer Service Representative, you will use your proficiency in both languages to interact with customers and maintain our reputation of delivering award-winning customer service and support.

Working from our office in Dayton, OH, you will support our customers via phone and internet on the software solutions that have made us the best in the industry. You will provide them with the knowledge they need to utilize our applications in their day-to-day operations. If you enjoy problem solving, critical thinking, and providing a high level of customer service support, apply today!

Training

Training will consist of classroom-style training, on-the-job with a mentor, and online courses

Requirements

• Must possess excellent verbal and written skills, in both English and Spanish
• Ability to think critically, analytically, and problem solve
• Ability to work in a team environment
• Previous customer service experience preferred

Benefits

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation, sick days, and holidays
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

Company Perks, Including

• Referral bonuses
• Professional development and training
• Promotion from within
• Associate discounts for cell phones, cars, computers, entertainment, and much more

Facility Amenities, Including

• An onsite dining facility offering complimentary breakfast and lunch
• A fitness center
• An onsite medical center
• A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.