Microsoft Platform Engineer (System Engineer II)

Microsoft Platform Engineer (System Engineer II)

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$100,000 - $134,900 per year

Onsite

Closing Date: November 19, 2026

About the Position:

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We are seeking an experienced and outcomes driven Microsoft Platform Engineer to join the City of Falls Church Information Technology team. This position plays a key role in the design, implementation, and ongoing enhancement of our Microsoft 365 (M365) environment, which supports collaboration and productivity for approximately 300 staff across the organization.

Reporting to the Senior Systems Engineer, the successful candidate will demonstrate strong expertise across Microsoft 365 workloads and the Entra/Azure ecosystem within a GCC (Government Community Cloud) tenant.

This engineer will serve as a trusted technical authority—informing platform direction, advancing adoption of emerging capabilities such as Microsoft Copilot, and ensuring the M365 environment consistently meets the City’s security, compliance, and operational standards.

The ideal applicant blends deep technical proficiency with the strategic perspective of a platform owner. They are intellectually curious, stay ahead of Microsoft’s evolving product roadmap, and are equally adept at architecting long-term solutions and resolving complex incidents.

They cultivate strong relationships across IT and the broader organization, communicate with clarity and confidence, and bring a continuous improvement mindset to all aspects of their work.

Key Responsibilities:

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Platform Architecture & Governance

• Lead the overall M365 platform architecture, establishing and evolving the operational governance model to ensure scalability, reliability, and alignment with organization objectives.
• Define and enforce standards for Exchange Online, SharePoint Online, Microsoft Teams, and Power Platform, ensuring consistent adoption of best practices across the organization.
• Develop and maintain comprehensive standards, process documentation, and control frameworks to support audit, compliance, and operational continuity requirements.
• Proactively monitor Microsoft roadmap updates, evaluate new features, drive adoption decisions, and establish governance policies for newly released capabilities.

M365 Operations & Engineering

• Manage and optimize a single, enterprise-scale M365 tenant supporting over 300 staff.
• Lead and execute M365 tenant migration and integration projects, including development of detailed test plans, implementation plans, and project timelines.
• Provide expert-level escalation support for complex M365 issues, coordinating with Microsoft and third-party vendors as needed to reach timely resolution.
• Monitor system performance, service health, and end-user impacting incidents; communicate status and remediation plans to stakeholders at appropriate levels.

M365 Support

• Provide support to end-users for Microsoft 365 applications and services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune.
• Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from client and working to resolve tickets efficiently.

Security, Compliance & Identity

Implement and manage Microsoft 365 security and compliance capabilities, including Conditional Access Policies, Privileged Identity Management, Information Protection, Data Loss Prevention, Data Lifecycle Management, Insider Risk Management, and Microsoft Defender.

Support access management and Identity Governance through single sign on, and conditional access policies and assisting with Privileged Access Management (PAM) initiatives.

Assist in developing the security posture, enforce best practices, and translate compliance requirements into platform controls.

Administer eDiscovery processes, including conducting searches and managing data exports to support legal proceedings and internal investigations.

AI, Automation & Innovation

• Assess the current Power Platform environment to identify gaps, recommend improvements, drive adoption, and lead the successful implementation of those enhancements.
• Develop and maintain automation frameworks and scripts to streamline the management of M365 services, reduce operational overhead, and improve consistency.
• Evaluate and support Microsoft Copilot capabilities, including managing agent usage, and licensing within the tenant.

Collaboration

• Provide technical guidance, training, and enablement to support end-user adoption of new platform capabilities.

Required Qualifications:

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• Bachelor’s degree in Information Systems, Computer Science, or a closely related field; equivalent professional experience and certifications considered.
• 7+ years of hands-on experience administering a Microsoft 365 Gov. Community Cloud tenant.
• Deep expertise across Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, and Power Platform.
• Strong working knowledge of Microsoft 365 security, compliance, and governance features, including Microsoft Purview.
• Demonstrated experience implementing and supporting Information Protection, DLP, Data Lifecycle Management, Insider Risk Management, and Microsoft Defender.
• Proficiency in Microsoft Copilot administration, including agent management, Copilot Credits, and Pay-as-you-Go licensing models.
• Hands-on experience with eDiscovery, including conducting searches and producing data exports for legal and investigative purposes.
• Knowledge of Power Automate, Power Apps, and Microsoft Intune.
• Excellent analytical and troubleshooting skills with a demonstrated ability to diagnose complex, multi-layered issues and implement effective solutions.
• Strong written and verbal communication skills; able to clearly convey technical concepts to both technical and non-technical audiences at all organizational levels.
• Proven ability to manage competing priorities, meet deadlines, and maintain composure in a fast-paced, globally distributed environment.

Preferred Qualifications:

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• Microsoft 365 Endpoint Administrator Associate Certification
• Microsoft 365 Mobility and Security Certification
• Microsoft 365 Identity and Services Certification

Hours:

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This is a full-time position, working 40 hours per week on site, with limited telework and on-call rotation. Working hours are the core business hours of 8 AM to 5 PM.

Salary and Benefits:

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The annual salary range is $100,000 - $134,900 and is dependent on qualifications. The City offers a comprehensive benefits package including health insurance, dental insurance, pension plan, deferred compensation plan, flexible spending account, college savings plan, life and long-term disability insurance, paid holidays, vacation and sick leave, free parking, credit union membership, and more.

See www.fallschurchva.gov/benefits for additional information.

To Apply:

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This position closes on November 19, 2026. Applications received prior to the deadline will receive priority consideration. Complete the application on ExactHire at www.fallschurchva.gov/jobs and upload your cover letter and resume.

For questions, please contact the City of Falls Church, Human Resources: 300 Park Ave., Suite 200W, Falls Church, VA 22046 or email [email protected].

Our Commitment to an Inclusive Workplace:

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The City of Falls Church is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our organization.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the federal, state and/or local laws or regulations. Accommodations may be requested for applicants with disabilities.

To request a reasonable accommodation, please contact the Human Resources Department at [email protected] or 703-248-5127. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

All City facilities are smoke free.

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