APD IT Business Analyst III

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title

APD IT Business Analyst III

Job Title: Information Technology BA III

Agency: Health & Human Services Comm

Department: TMMIS IT Oversight

Posting Number: 23130

Closing Date: 02/04/2027

Posting Audience: Internal and External

Occupational Category: Computer and Mathematical

Salary Range: $5,797.66- $7,652.91

Pay Frequency: Monthly

Salary Group: TEXAS-B-25

Shift: Day

Additional Shift: Days (First)

Telework:

Travel:

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

Other Locations:

MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM

IT,Z Prefix

The IT Project Management Office (PMO) Advance Planning Document (APD) IT Business Analyst III performs highly complex, senior-level business analysis for the APD Team. The position serves as the operational and analytical lead supporting the development, maintenance, and federal reporting of APDs across a portfolio of Medicaid Enterprise System initiatives.

The IT Business Analyst III coordinates APD intake and planning; gathers, analyzes, validates, and documents business and system requirements; assesses business processes and the effect of policies on automated systems; facilitates stakeholder discussions; and develops APD narratives and supporting documentation.

The position maintains traceability from business need and requirements through APD submission, implementation, reporting, and maintenance.

The position interprets applicable state and federal requirements, reviews complex project and system deliverables, supports quality assurance and user acceptance activities when applicable, monitors risks and deliverables, and recommends business process or automation improvements. Work is performed under limited supervision with considerable latitude for initiative and independent judgment.

The ideal candidate is organized, collaborative, and skilled in senior-level business analysis, requirements management, stakeholder facilitation, written communication, relationship building, and complex problem-solving.

The selected candidate must work onsite from an HHS office located in Austin, Texas designated by the hiring manager.

Essential Job Functions (EJFs)

APD Intake, Requirements, and Planning - Coordinates APD initiation activities and documents business objectives, scope, timelines, assumptions, risks, dependencies, and expected outcomes. Facilitates requirements sessions with program, policy, financial, and IT stakeholders. Gathers, analyzes, validates, and documents business and system requirements, business rules, workflows, and traceability.

Develops draft APD narratives and structured business inputs for analyst and leadership review. Analyzes changes to state and federal requirements and recommends updates to APD processes, documentation, or system-related activities. 35%

Business Process and System Analysis - Analyzes operational workflows, business processes, system interactions, and program policies to determine effects on automated systems and functional areas. Identifies gaps, constraints, risks, and opportunities to improve processes through automation.

Develops or reviews complex requirements and system documentation and evaluates proposed solutions for alignment with business needs and APD commitments. 20%

Status Reporting and Performance Tracking - Produces and maintains monthly APD project status reports by consolidating stakeholder updates into consistent, leadership-ready formats. Tracks milestones, deliverables, requirements, risks, issues, decisions, and dependencies.

Maintains the Operational Report Workbook for MES metrics and supports alignment among business operations, system functionality, CMS-required outcomes, Conditions for Enhanced Funding, and approved state-specific outcomes. Reviews reporting gaps and submits required monthly reporting to CMS. 15%

Quality Assurance, Testing, and Deliverable Review - Provides complex quality assurance review of APD, project, requirements, design, test, risk, and implementation artifacts. Supports development or review of test scenarios, acceptance criteria, and user acceptance testing when applicable.

Documents findings, confirms resolution of issues, and validates that deliverables are accurate, complete, consistent, and traceable to approved business needs and requirements. 10%

MITA, Standards, and Compliance Alignment - Coordinates collection, organization, and validation of business and operational inputs related to Medicaid Information Technology Architecture, Medicaid Enterprise System maturity, certification readiness, and federal oversight. Maintains traceability among MITA business processes, APD narratives, requirements, performance measures, and operational commitments.

Maintains evidence and documentation to support reviews, audits, reporting, and future APD updates. 10%

Stakeholder, Vendor, and Agency Coordination - Serves as liaison among business owners, subject matter experts, IT teams, APD analysts, leadership, and external partners. Facilitates meetings, documents decisions, tracks action items and approvals, and promotes timely follow-through. Coordinates with vendors or contractors on project deliverables and service requests within the assigned scope.

Develops orientations, job aids, standards, templates, processes, and training materials. Performs related work as assigned. 10%

Knowledge, Skills and Abilities (KSAs):

Knowledge of software development life cycle and systems development life cycle concepts, including requirements, design, testing, implementation, and post-implementation support. Knowledge of business analysis methodologies, requirements management, business process modeling, business rules, traceability, and process improvement.

Knowledge of project management principles and practices, including scope, schedules, milestones, risks, issues, dependencies, and status reporting. Knowledge of Medicaid operations, Medicaid Enterprise System initiatives, APD lifecycle activities, federal funding requirements, CMS documentation standards, MITA principles, and certification readiness.

Knowledge of federal and state laws, regulations, policies, and governance requirements affecting Medicaid technology initiatives. Knowledge of quality assurance, user acceptance testing, operational reporting, performance measurement, data analysis, and compliance monitoring. Skill in gathering, analyzing, validating, and documenting complex business and system requirements, workflows, acceptance criteria, and traceability.

Skill in analyzing complex IT applications, policies, processes, system interactions, and issues and developing practical recommendations. Skill in facilitating cross-functional collaboration among business, technical, financial, policy, vendor, and executive stakeholders. Skill in reviewing complex APD, project, system, design, test, implementation, risk, and compliance deliverables for quality and alignment.

Skill in managing concurrent priorities, deliverables, schedules, risks, issues, and reporting in a deadline-driven environment. Skill in preparing clear federal submissions, executive briefings, technical documentation, training materials, and presentations. Skill in using Microsoft Office products, including Excel, Word, PowerPoint, Outlook, and Visio, and applicable project or requirements management tools.

Ability to translate business needs, policies, regulations, and operational requirements into clear technical and functional documentation. Ability to assess the effect of program policies and process changes on automated systems and functional areas. Ability to exercise sound judgment, resolve complex issues, and work independently under limited supervision.

Ability to coordinate, review, and provide guidance on deliverables of internal teams, vendors, or contractors within assigned responsibilities. Ability to communicate effectively with all levels of an organization and present complex technical, operational, financial, and compliance information clearly.

Ability to build effective working relationships, facilitate decisions, and maintain follow-through across multiple workstreams.Registrations, Licensure Requirements or Certifications:

“N/A”.

Initial Screening Criteria

Graduation from an accredited four-year college or university with major coursework in business administration, public administration, information systems, health policy, or a related field. Relevant experience and education may be substituted for one another.

Three years of experience in business analysis, systems analysis, data analysis, operations management, or public-sector IT support.

Experience gathering and documenting business or system requirements and analyzing business processes or system impacts. Experience supporting Medicaid, large-scale IT initiatives, federally funded programs, or APD activities is preferred

Additional Information:

[Provide any additional information that would be helpful to applicants, and do not repeat anything already included in the agency’s header or footer. If none, please indicate “N/A”.]

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

• Selected candidates must be legally authorized to work in the U.S. without sponsorship.
• Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.

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Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.

For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.

If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.