Operations Manager

Title: Operations Manager Employment Type: Exempt Classification: Full Time Position Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the company to ensure efficiency, quality, service, and cost-effective management of resources. This role requires strong leadership, problem-solving, and organizational skills to manage teams, implement process improvements, and support strategic goals.

The Operations Manager works cross-functionally to ensure smooth execution across departments.

Key Responsibilities

• Daily Operations Oversight: Manage and supervise daily operational activities to ensure productivity and efficiency.
• Coordinate with departments such as production, logistics, maintenance, customer service, and procurement.

Process Improvement & Efficiency

Analyze current operational processes and performance, recommending solutions for improvement. Implement systems and workflows to enhance productivity, reduce costs, and ensure quality standards.

Team Leadership & Development

Lead, train, and evaluate team members to promote a high-performance culture. Ensure that employees follow company policies and meet performance expectations.

Inventory & Resource Management

Oversee supply chain and inventory control processes to ensure optimal resource allocation. Collaborate with purchasing to maintain adequate stock levels and minimize waste.

Quality Assurance & Safety

Ensure compliance with company standards, industry regulations, and safety protocols. Monitor and report on operational performance and quality metrics.

Budgeting & Reporting

Support budget planning and cost control initiatives. Generate reports on operational metrics, workforce efficiency, and departmental KPIs.

Cross-Department Collaboration

Work closely with upper management and other departments to align operational practices with company objectives. Assist with special projects and strategic initiatives as assigned.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or related field.
• 5+ years of experience in operations, logistics, production, or facility management.
• Proven leadership and team management experience.
• Strong analytical and problem-solving skills.
• Excellent communication, organizational, and time-management abilities.
• Proficiency in Microsoft Office, ERP systems, or other operations software.

Key Competencies

Operational Planning & Execution Process Improvement & Lean Thinking Leadership & Team Building Resource Management Problem Solving & Decision-Making Cross-Functional Communication Note: This job description provides a general overview of the typical responsibilities and qualifications for an Operations Manager. Actual job requirements may vary based on the specific needs of the organization and industry standards.

About Terral RiverService, Inc

Terral RiverService (TRS) is a Family-owned business with a continually growing footprint of boats and barges throughout most of the inland waterway system of the US. We specialize in bulk storage, material handling, river, road and rail logistics along the Mississippi River system, the Gulf Intracoastal Waterway and the inland waterways of Louisiana and southern Arkansas.

With our growing fleet of push boats, river barges and modern dock operations strategically located throughout the Lower Mississippi River Valley, we are outfitted to transport, handle, and store virtually any commodity needed in the marketplace. TRS has over 600 employees and has operations in multiple states.