EMPLOYEE EXPERIENCE, HR COMMUNICATIONS, AND CHANGE SUPPORT HUMAN RESOURCES GENERALIST 2 - 10272026-81953

Job Information

State of Tennessee Job Information

Opening Date/Time 10/27/2026 12:00AM Central Time

Closing Date/Time 11/02/2026 11:59PM Central Time

Salary (Monthly) $4,608.00 - $5,751.00

Salary (Annually) $55,296.00 - $69,012.00

Job Type Full-Time

City, State Location Nashville, TN

Department Transportation

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, DAVIDSON COUNTY

This position is in the Human Resources Division - Employee Engagement Section.

This position has a starting salary of $5,510 monthly/$66,120 annually.

This position has a hybrid work schedule of three days in the office and two days working from home.

For more information, visit the link below:

https://www.tdot.tn.gov/PublicDocuments/HR/EE_HRG2_Employee_Experience_HR_Communications_and_Change_Support_PD_Final.pdf

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to three years of professional human resources work.

Substitution of Education for Experience

Additional graduate coursework in human resources administration or other related acceptable fields may be substituted for the required experience, on a year-for-year basis, to a maximum of one year.

Substitution of Experience for Education

Qualifying full-time professional or paraprofessional human resources experience may be substituted for the required education on a year-for-year basis to a maximum of four years.

Overview

The Employee Engagement Employee Experience, Human Resources (HR) Communications, and Change Support HR Generalist 2 supports the employee experience by developing clear and effective HR communications, engagement and feedback activities and resources, and change management strategies and materials that promote understanding of HR programs, services, expectations, available resources, and organizational changes across the Department.

This position supports employees, supervisors, leaders, HR partners, Regions, and Headquarters (HQ) divisions by coordinating communications and resources that strengthen awareness, participation, and connection to HR programs, services, resources, and organizational changes, and available support pathways.

The HR Generalist 2 develops practical communications and support resources that promote consistent access to information, clarify expectations and available support, and contribute to a positive and consistent employee experience.

The HR Generalist 2 promotes HQ employee connection and cross-division engagement by coordinating opportunities for all employees, programs, and work environments to build relationships, participate in engagement and recognition efforts, and strengthen connection to TDOT's mission and workplace culture.

The HR Generalist 2 collaborates with the HR sections, Communications, Legal, and Civil Rights Divisions, and other stakeholders to coordinate messaging, engagement activities, change support, and related resources.

The HR Generalist 2 also supports major employee feedback efforts, including enterprise-wide employee engagement surveys, by coordinating survey communications, participation support, employee and supervisor messaging, and post-survey follow-up materials in collaboration with Communications and HR leadership. This position reports to the Employee Engagement Headquarters (HQ) HR Support Team Lead.Responsibilities

• Develop and maintain HR communications, guidance, and related resources that support consistent messaging and access to information across Employee Engagement programs and initiatives. Assist with maintaining communication workflows, review and approval processes, distribution planning, and follow-up needs.
• Draft, edit, and coordinate clear, practical HR communications for employees, supervisors, leaders, Regions, HQ divisions, and HR partners. Translate technical, complex, or sensitive HR information into plain-language materials that clarify expectations, available resources, required actions, and points of contact.
• Support employee experience and engagement activities by coordinating communications, resources, and participation efforts related to surveys, employee feedback opportunities, recognition, onboarding feedback, HR awareness, HQ connection, and cross-division engagement. Develop materials that support participation, awareness, and connection to TDOT's mission and workplace culture.
• Support HR-related and department-wide change management efforts by developing communication and adoption support materials that explain what is changing, why it matters, what actions are needed, and where employees and supervisors can obtain additional information or support. Coordinate stakeholder messaging, supervisor guidance, feedback resources, and follow-up communications in support of change readiness and adoption.
• Assist with employee engagement survey administration and other major employee feedback efforts by coordinating survey communications, participation messaging, supervisor and leader resources, post-survey communications, and follow-up materials in collaboration with Communications and HR leadership.
• Maintain Employee Engagement communication channels, shared content, and employee-facing resources. Support updates that improve accessibility, consistency, clarity, and usability of HR information for employees, supervisors, leaders, and HR partners.
• Monitor recurring questions, communication gaps, employee feedback, engagement themes, onboarding feedback, and change impacts to identify opportunities for improved communication, resources, and employee support. Assist with preparing summaries and recommendations for review by Employee Engagement leadership.
• Coordinate with HR sections, Communications, Legal, Civil Rights, and other stakeholders when communications, engagement activities, or employee-facing resources require shared input, review, or approval. Facilitate information sharing, clarify responsibilities, and support appropriate follow-up while maintaining established ownership boundaries.
• Coordinate with the Employee Engagement Operations, Innovation, and Readiness HR Generalist 2 to align communications, employee-facing resources, engagement activities, feedback efforts, and change-support materials with related planning, readiness, and implementation activities.
• Manage change, clarify the vision, take ownership of the change, communicate effectively, remain transparent, and hold yourself and others accountable throughout the process. Support TDOT's values and mission by contributing to clear communication, meaningful employee engagement, and consistent employee experience.

Competencies (KSA's)

Competencies:

• Customer Focus
• Manages Ambiguity
• Manages Complexity
• Organizational Savvy
• Decision Quality

Knowledge:

• Personnel and Human Resources
• Customer and Personal Service
• Law and Government
• Administration and Management
• Clerical

Skills:

• Critical Thinking
• Judgment and Decision Making
• Active Learning and Listening
• Service Orientation
• Coordination

Abilities:

• Inductive and Deductive Reasoning
• Problem Sensitivity
• Information Ordering
• Oral Comprehension and Expression
• Written Comprehension and Expression

Tools & Equipment

• Computers
• Phones
• Copier/Scanner/Printer/Fax Machine
• Calculator
• Other Office Equipment as Required