Operations Manager

Operations Manager - Key responsibilities

Quality assurance and compliance

• Maintain AS9100/ISO 9001 quality management system, including document control and management review (Someone from leadership will need to lead the quarterly management review and finish the agenda and output report)
• Prepare for and host registrar and customer audits
• Manage nonconformances, MRB dispositions, and corrective/preventive actions (CAPA) through closure (Help chase SDR/NCLB closures with Quality to ensure timely closeout for critical path shipments)
• Control customer and industry specs (MS, AS, AMS) and ensure correct revisions are called out on work orders
• Oversee first article inspection (AS9102) and final inspection sign-off
• Capable of handling cert packages and signing off a full package complete (COC/DIR/AS9102/etc).
• PPAP support for raw material and outside processing.
• Process owner for KPI for OTD, Contract Review Errors, and OTD for Suppliers (there is a few more just need to pull the process owner chart - Need to hand off to Sam and Johnathan since they will be audited directly during our AS9100 audits).

Production planning and scheduling

• Assist with build and maintain the shop schedule across saws, machining, deburr, and outside processing
• Assist with balance machine capacity and labor against customer due dates

Project and program management

• Lead new part introductions from PO receipt through first article and repeat production
• Coordinate programming inputs to ensure outside processing is accurate should a part be sent out for anodize, thread rolling, etc.

Purchasing and supply chain

• Manage outside processors (plating, heat treat, finishing) and their flowdown requirements
• Maintain the approved supplier list and supplier performance records.

Sales and customer account management

· Lead quarterly business reviews (QBRs) and customer scorecard follow-up.

Shipping and logistics

• Oversee packaging, certs of conformance, and shipping documentation
• Make sure shipments meet customer packaging, labeling, and traceability requirements
• Schedule drivers as early as 6 am to 11 pm.

People and shop floor leadership.

• Supervise QA, Shipping, and deburring.
• Handle attendance, performance conversations, and written corrective actions.
• Hire, train, and cross-train employees

Pay: $45,000.00 - $73,700.00 per year

Work Location: In person