Personal Line Account Manager

Job Title:

Personal Line Account Manager

Location:

On Site - Saint Paul, Minnesota, United States

Salary:

$45,000-$65,000

Skills:

personal lines account management, property and casualty

About the Insurance Company / The Opportunity:

Join a professional organization in the insurance industry dedicated to helping individuals and families protect their homes, vehicles, and personal assets. As a Personal Line Account Manager, you will build trusted client relationships, support tailored coverage needs, and help ensure policies remain accurate and up to date.

This on-site opportunity in Saint Paul offers the chance to contribute your insurance expertise while delivering attentive, dependable service.

Responsibilities:

• Manage a portfolio of personal lines insurance accounts and respond promptly to client inquiries.
• Advise clients on coverage options for personal property, automobiles, and other exposures.
• Process policy changes, renewals, endorsements, and cancellations accurately.
• Review policies and client information to identify coverage gaps and recommend appropriate updates.
• Prepare quotes, compare coverage options, and assist clients with new and renewal business.
• Coordinate with insurance carriers to resolve service requests and address policy issues.
• Maintain accurate client records and follow applicable procedures and regulatory requirements.

Must-Have Skills:

• Experience in personal lines account management or a closely related insurance service role.
• Working knowledge of property and casualty insurance coverage, policy terms, and servicing processes.
• Strong customer service and relationship-building skills.
• Clear written and verbal communication, with strong attention to detail.
• Ability to manage multiple client requests and deadlines with accuracy.

Nice-to-Have Skills:

• Active Minnesota Property and Casualty insurance license.
• Experience with agency management systems and insurance carrier portals.
• Familiarity with personal lines quoting and comparative rating tools.
• Experience supporting policy renewals, account rounding, or client retention initiatives.
• Knowledge of applicable insurance regulations and continuing education requirements.