Sr. Investment Operations Analyst - Bank Loans

Symetra has an exciting opportunity to join our team as a Senior Investment Operations Analyst !

About the Role

The Investment Operations Analyst will provide day-to-day bank loan operations support to the Company’s investment portfolio managers, traders, investment reporting, risk, and compliance teams, with a primary focus on governance framework development, compliance monitoring, and controls development and implementation.

The position will lead the development of governance frameworks, compliance monitoring programs, and operational controls for the bank loan portfolio, with a focus on ensuring adherence to regulatory requirements, credit agreement terms, and internal policie s.

This is a remote role with required travel to the Farmington, CT office for in-person events a few times per year.

Company Overview

Symetra Investment Management (“SIM”) is a SEC-registered investment advisory firm with approximately $93.8 billion in assets under management as of June 30, 2026. Symetra Financial Corporation, a diversified financial services company with $77.9 billion in assets as of December 31, 2025, headquartered in Bellevue, Washington.

Symetra Financial Corp. is the holding company of Symetra Life Insurance Company, which was founded in 1957. Symetra Life has insurer financial strength ratings of ‘A’ by A.M. Best and Standard & Poor’s and ‘A1’ by Moody’s.

Symetra Life is among the top 40 largest life insurance companies in the United States (based on statutory admitted assets as of December 31, 2025) and has approximately 5.5 million customers and over 3,200 employees nationwide.

Corporate Parent Company

Sumitomo Life Insurance Company, a mutual life insurance company with head offices in Osaka and Tokyo, Japan. Founded in 1907, Sumitomo is one of the largest life insurance companies in Japan with ¥ 51.6 trillion ($322.6 billion) of assets (March 31, 2026).

What You Will Do

• Partner with the Syndicated Bank Loan Operations Manager in the development and implementation of governance frameworks for the bank loan portfolio, including policies, procedures, and standards to ensure operational integrity and regulatory compliance .
• Design and maintain compliance monitoring programs to track adherence to loan covenants, credit agreement terms, and applicable regulatory requirement s.
• Develop, implement, and continuously enhance operational controls across the bank loan trade lifecycle, including trade capture, agent bank notifications, settlements, reconciliation and report ing.
• Monitor compliance exceptions and control failures, coordinating timely remediation with portfolio managers, legal, risk, and compliance teams .
• Perform reconciliations and resolve exceptions across internal systems, custodians, agent banks, and accounting records, including breaks related to trades, positions, cash, accruals, and fees.
• Collaborate with internal and external stakeholders , including portfolio managers, traders, legal, agent banks, accounting, risk, compliance, and technology teams to maintain robust governance and control environments.
• Support bank loan governance reporting, audits, and regulatory documentation , ensuring accurate and timely information is provided to internal and external stakeholders.
• Provide subject matter expertise on bank loan governance and compliance matters, responding to inquiries from internal teams, agent banks, and external counterparties.
• Participate in special projects and process improvement initiatives , including automation, control enhancements, governance reporting, audit requests, and other ad hoc operational activities related to the bank loan portfolio.

Who you are

• Bachelor's degree or equivalent work experience.
• 5+ years of cumulative, relevant experience.
• Excellent written and verbal communication skills.
• Demonstrates attention to detail while being analytically oriented.
• Ability to multi-task and to work both independently and in a team environment.
• Continuously exhibit a high level of motivation and initiative. Results focused.
• Ideal candidate must have versatility and flexibility to assist with coverage of other team members.
• Candidate is expected to look at policies and processes and provide recommendations for improvement and automation.
• Candidate must have a strong technology focus and have interest and ability to use technology to automate repetitive tasks.
• Allvue or other trade order management system experience.
• Simcorp Dimension or other investment accounting system experience.
• Good Excel skills.
• Previous experience working with investments including fixed income, alternative assets, loans and/or derivatives.
• PowerBI or similar reporting application.
• High school diploma required.

Compensation

Salary Range $90,000-$125,000 dependent on experience plus eligibility for annual bonus programs

What We Offer You:

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Self-Managed Time Away along with paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out Symetra Benefits Overview

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability.

This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI).

Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:As a remote-first organization with a cameras-on culture, reliable internet connectivity is important to how we connect, collaborate, and serve our customers. To support a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity VerificationSymetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered