IT Manager — Systems & Infrastructure

IT Manager — Systems & Infrastructure Hands-on infrastructure leader with a successor track to IT Director LOCAL CANDIDATES ONLY. Thank You network + sysadmin + security + a share of the help desk Servers & virtualization — Windows Server estate and VMs (Hyper-V/VMware): provisioning, hardening, patching, monitoring, capacity and decommissioning.

Databases (Microsoft SQL Server) — backups, restores and recovery testing, performance tuning, security and permissions, SQL Agent jobs and SSIS packages; server-side support for Sage 100 and PRIMS. Backup & disaster recovery — documented 3-2-1 strategy with an immutable/offline copy, defined RPO/RTO, quarterly restore tests and an annual DR exercise.

Identity, endpoints & productivity — Active Directory and Entra ID hybrid identity, Microsoft 365, Intune for PCs, phones and tablets, Conditional Access and MFA. Network, plant floor & facilities — switches, firewalls, Fortinet ecosystem, VPN, Wi-Fi and cabling; VoIP, cameras and access control; label printers, scanners, scales and terminals.

Security & compliance — manage /own security program aligned to CIS Controls; MFA, EDR, patch and vulnerability management, incident response; IT evidence for SQF and customer audits. Monitoring, performance & capacity — own the monitoring platform, tune alerts, establish baselines, measure the impact of changes, and maintain a 12–18 month capacity forecast.

Automation & engineering practice — automate repeatable work in PowerShell, keep scripts and configuration in Git, and treat infrastructure as code where practical. Planning, projects & leadership — own vendor relationships and renewals, plan and deliver infrastructure projects end to end, maintain documentation and SOPs, and coach junior or contract staff.

What We're Looking For

• Required 3+ years in systems administration, including 1+ years with full responsibility for SQL Server and server infrastructure, and 3+ years leading projects, vendors or people (or equivalent demonstrated responsibility).
• Experience in a small IT team where you owned problems end to end.

Windows Server & virtualization

Active Directory, Group Policy, DNS/DHCP, Hyper-V or VMware. SQL Server: backup/restore including point-in-time, recovery models, security, T-SQL, SQL Agent, SSIS, and performance fundamentals. Backup & disaster recovery: you've designed a strategy with an offline/immutable copy and performed a real restore under pressure — not just scheduled the job.

Identity & Microsoft 365

Entra ID hybrid identity, Exchange Online, Intune for Windows/Android/iOS, Conditional Access and MFA.

Networking

TCP/IP, DNS, DHCP, VLANs, firewalls, VPN and Wi-Fi design (preferred Frtinet/Fortigate, Client ecosystem).

Web hosting

IIS, DNS and TLS certificate administration. Experience supporting vendor-built business applications in production, including the business process behind them.

Automation

PowerShell scripting with proper error handling and logging; Git for scripts and configuration.

Security

MFA, EDR, patch and vulnerability management, incident response; familiarity with CIS Controls or a comparable framework, own the program of penetration protection/detection within the company infrastructure, be the part of the team to conduct yearly penetration stress test , document findings and recommendation implantation Strong prioritization, follow-through, and clear written documentation.

Preferred / Nice to Have Sage 100 or a comparable ERP; PRIMS or another production/inventory (MES) system. Manufacturing, food production or distribution environment; exposure to SQF or similar audits. SQL Server high availability (Availability Groups, log shipping); Azure fundamentals.

VoIP, camera and access-control systems; cPanel/Linux hosting basics. Certifications such as AZ-800/801, AZ-104, MS-102, Security+, CCNA, or ITIL 4 Foundation. Bash/PowerShell, AI automation, .Net