AI Account Manager

AI Account Manager

Steuart Nutrition | Erlanger, KY | On-site

Monday through Friday | Travel 15-20%

About Us

Steuart Nutrition is a dietary supplement contract manufacturer. Our mission is to glorify God by creating life-giving products. When we hear "no," we ask, "How can we accomplish this in a way that achieves compliance, quality, and the business objectives?"

Our core values:

• Work As Worship (excellence in the ordinary): We work with all of our heart, with excellence and integrity as an act of worship to the Lord.
• Transformational Change: The difference between where we are and where we want to be is created by the changes we are willing to make.
• QBQ (personal accountability): We take full responsibility for our mistakes personally and professionally.
• Innovative Problem Solver: We see problems as opportunities.
• Go-Getter Drive: We have the drive to do whatever it takes, with urgency and purpose.
• No Gossip: We pass negatives up and positives all around.

About the role

You'll manage up to 20 customer accounts. You own reorders, scheduling, and keeping our customers and our production team updated on every order.

This role demands a very high level of detail. You follow up on every task and commitment, and you never miss one. You run your inbox with the inbox zero method.

You're extremely detail-oriented and organized, because our customers and our production team count on you to keep every order on track.

No experience is needed, and entry-level candidates are welcome. What matters is that level of detail and that you're ready to work with AI tools every day.

You'll report to our Business Development lead. This role is designed to grow into AI Business Development over about a year.

First 90 days

• Complete all onboarding training and work
• Take over account management for all powder accounts at our Kentucky facility

What you need

• Extremely detail-oriented and organized
• You follow up on every task and commitment and never miss one
• You use the inbox zero method
• You know how to use AI agents (Grok Bot, Claude Code, or similar)
• Experience working in a project management system
• Clear, professional written and verbal communication with customers
• Ability to manage multiple accounts and deadlines at once
• Ability to build trust with customers and handle problems calmly

Probably not for you if

• You're not willing to use AI and new software tools
• You prefer one way of doing things and don't want to grow at a fast company pace
• You let tasks, emails, or follow-ups slip, or you don't have a reliable system for tracking commitments

Benefits

• Health, dental, and vision insurance
• PTO
• 401(k) matching
• Many advancement opportunities

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• This role owns reorders, scheduling, and updates for up to 20 accounts, and we expect you to never miss a commitment. Walk us through exactly how you track your tasks, follow-ups, and inbox. Do you use inbox zero? Give an example of how your system kept something from slipping.
• How have you used AI agents like Grok Bot, Claude Code, or similar tools? Describe something specific you did with them.
• What project management systems have you worked in, and how did you use them day to day?
• Can you work on-site in Erlanger, KY Monday to Friday?
• What do our mission and values mean to you?

Work Location

In person