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State Farm· Spotted 19h ago

Account Manager - State Farm Agent Team Member

Location
Bentonville, AR, US
Job function
Sales

Posted Nov 6, 2026Last confirmed open Nov 7, 2026

About this role

Benefits:

  • Simple IRA
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2010 and currently lead a close-knit team of five. Before becoming an agent, I worked at FedEx Freight and later as a State Farm Agency Field Specialist, gaining valuable experience that helped prepare me for agency ownership. I'm a proud College of the Ozarks graduate, and married with three children who are triplets!

Outside of work, I enjoy traveling, spending time at the beach, and playing golf with my husband.

Giving back is important to me, and I enjoy staying involved in our local community and supporting opportunities to make a positive impact.

Our agency offers a Simple IRA, health benefits, work-life balance, and licensing reimbursement. We also enjoy team-building events that bring everyone together and strengthen our relationships.

Our office has a positive, welcoming, and supportive atmosphere where teamwork is a priority. I'm looking for someone who is dependable, self-motivated, and brings a strong work ethic and positive attitude. If you're a go-getter who takes initiative, values integrity, and enjoys working toward shared goals, we'd love to meet you!

ROLE DESCRIPTION

As an Account Manager for Serena Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.

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