Operations Manager

Full Job Description

Overview

Stanley Stephens Company, Inc., a leading commercial flooring distributor, is seeking a motivated and experienced Operations Manager to oversee daily operations at our Garner, NC distribution facility.

The ideal candidate will have a strong background in warehouse operations, inventory management, logistics, and team leadership. This position is responsible for ensuring efficient daily operations, maintaining inventory accuracy, coordinating deliveries, and providing excellent customer service.

We are looking for a dependable, hands-on leader who takes ownership of their responsibilities, works well in a fast-paced environment, and is committed to maintaining an organized, safe, and productive warehouse.

Duties and Responsibilities

• Oversee daily warehouse and distribution operations, including shipping, receiving, inventory management, and order fulfillment.
• Manage and supervise warehouse personnel, delivery drivers, and daily work schedules.
• Monitor inventory levels, investigate discrepancies, and implement procedures to improve inventory accuracy.
• Coordinate delivery routes and schedules to maximize efficiency and customer satisfaction.
• Maintain a clean, organized, and safe warehouse environment.
• Ensure compliance with company policies, workplace safety procedures, and applicable regulations.
• Oversee warehouse equipment, forklifts, delivery vehicles, and facility maintenance needs.
• Work closely with sales representatives, customer service personnel, and other branches to ensure smooth daily operations.
• Resolve operational issues, customer concerns, and delivery-related problems in a timely and professional manner.
• Perform additional operational and warehouse duties as needed.

Qualifications

• Previous experience in warehouse operations, distribution, logistics, or a related field.
• Prior management or supervisory experience are strongly preferred.
• Strong leadership skills with the ability to motivate, train, and manage employees.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Proficiency with computers, inventory management systems, and Microsoft Office.
• Knowledge of commercial flooring products, building materials, or wholesale distribution is a plus.
• Ability to work independently, make sound decisions, and take ownership of daily operations.
• Physical ability to assist with warehouse activities, including lifting up to 50 lbs. when necessary.

Pay: $1,100.00 - $1,200.00 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person