HVAC Field Operations Manager - Leadership Role

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Vision insurance

Location: Carrollton, TX (serving North Dallas, Plano, Frisco, Lewisville, and surrounding areas)

The Sirius Difference

At Sirius Plumbing & Air Conditioning, we've been serving our community since 2015. We're locally owned and independent, and we believe in honest recommendations, quality workmanship, and treating every customer with respect.

Our culture is built on three core values

Humble, Hungry, and Smart. We value teamwork, continuous improvement, and developing technicians who take pride in their work. With a focused North Dallas service area, our team spends less time driving across DFW and more time delivering excellent service.

About the Role

We're looking for an experienced HVAC Field Operations Manager to lead our residential HVAC service and installation team of approximately 8–14 technicians.

This is a hands-on leadership position focused on field operations, technician development, service quality, and revenue performance. You'll conduct ride-alongs, lead technical training, support complex diagnostics, and assist technicians with equipment replacement opportunities.

You'll spend meaningful time in the field, helping technicians improve their skills while ensuring our customers receive honest recommendations and excellent workmanship.

What You'll Do

• Lead and manage 8–14 residential HVAC service and installation technicians.
• Conduct morning huddles, ride-alongs, performance reviews, and hands-on technical coaching.
• Develop and deliver weekly technical training to strengthen diagnostic and installation skills.
• Oversee service quality, installation commissioning, callback prevention, and technician productivity.
• Support complex HVAC diagnostics, troubleshooting, and equipment replacement recommendations.
• Assist with replacement sales opportunities by providing technical guidance and presenting appropriate options to homeowners.
• Monitor department KPIs, revenue performance, customer satisfaction, and operational efficiency.
• Coordinate with dispatch and warehouse teams to improve scheduling, parts availability, and truck inventory.
• Support technician hiring, onboarding, performance management, and ongoing development.

What We're Looking For

• At least 5 years of residential HVAC service and installation experience.
• At least 1–2 years of leadership experience as a Lead Technician, Field Supervisor, Service Manager, or similar role.
• Strong technical knowledge of residential split systems, heat pumps, inverter technology, airflow and static pressure diagnostics, and installation practices.
• EPA Universal Certification required. TDLR registration and NATE certifications preferred.
• Experience coaching technicians, conducting field training, and managing team performance.
• Strong understanding of service operations, quality control, technician productivity, and revenue performance.
• Proven ability to support equipment replacement sales through honest recommendations and clear communication.
• Strong leadership, communication, organization, and problem-solving skills.
• Valid Texas driver's license with a clean driving record.

What You'll Get

• Competitive Base Salary: $85,000–$105,000 annually.
• Performance-Based Earnings: Quarterly KPI bonuses and equipment replacement sales overrides, with on-target total annual earnings of $125,000–$155,000+. Actual earnings depend on performance.
• Take-Home Vehicle: Late-model company vehicle with gas card and NTTA toll pass.
• Company Equipment: Phone allowance and company-provided iPad or laptop.
• Benefits: Employer-sponsored health, dental, and vision insurance options, 401(k) with company match, and paid time off.
• Leadership Opportunity: Directly lead and develop a focused residential HVAC team.
• Training and Development: Opportunities to strengthen your technical, operational, and leadership skills.
• Locally Owned Company: Work with a team committed to honest service, quality workmanship, and continuous improvement.

Ready to Join the Sirius Team?

If you're an experienced HVAC leader who enjoys developing technicians, improving field performance, and delivering excellent customer service, we'd love to meet you.

Apply today and take the next step in your HVAC leadership career with Sirius Plumbing & Air Conditioning.