Digital Marketing Account Manager (5+ Years Exp)

5+ YEARS AGENCY EXPERIENCE REQUIRED

At Single Throw, we don’t just manage accounts; we own outcomes. Since 2001, we’ve made it our mission to ensure our clients are never ignored in the digital space.

We are looking for a Senior Account Manager who is a commanding presenter, a persuasive force and a master of high-stakes client relationships. This isn't a role for order-takers or box-checkers. We need a critical thinker who pairs sharp strategic vision with extreme diligence—someone who double-checks every detail, adapts instantly to an agency like no other, and relentlessly advocates for our clients’ success.

We aren’t a "cog in the machine" agency. We are a high-octane, high-innovation environment where your voice actually matters. Our culture is built on a foundation of fierce team bonds—we push each other to be exceptional, solve complex problems together, and celebrate every win.

What We Look For

Relationship-building, critical thinking, persuasive communication, and relentless accuracy are core to who we are. Along with the ability to pivot on a dime and thrive in a fast-paced agency environment, we expect candidates to bring:

• Stage Presence & Persuasion: You know how to captivate a room—or a screen. You can command attention, walk clients through complex strategies with ease, and frame data in a way that sways decisions and earns buy-in. You are also adept at teaching internal teams how to present so the agency's success stories are consistently understood by the buyer.
• Uncompromising Diligence & Accountability: You measure twice and cut once. You take absolute ownership of team performance, ensuring all client communications and QA processes meet Single Throw standards.
• Complex Client Resolution: You act as a primary failsafe for at-risk accounts, stepping in to repair and retain relationships that have escalated beyond standard capacity.
• Performance Architecture: You build repeatable procedures, presentations, and insight frameworks to be used company-wide, including the deployment of automated insight reporting to measurably reduce labor hours per account.
• Relentless Adaptability: Single Throw operates at a level most agencies can't match. You have a passion for learning, absorbing new concepts fast, and adapting to our unique methodology without missing a beat.
• The "Why" Mindset: You don’t just report on a drop in traffic; you dig until you find the exact reason why, collaborate on the solution, and turn a challenge into a strategic victory. You continuously evolve the consultative nature of client insights, ensuring technical data is translated into undeniable value.
• Agency Agility: You thrive under pressure. Managing multiple accounts, tight deadlines, and shifting priorities doesn't stress you—it energizes you.

Experience & Qualifications

• Advanced account management and/or portfolio oversight experience (5+ years) at a marketing agency.
• Proven mandate(s) and ability to maintain annual client retention rates across a total client portfolio.
• Proven mandate(s) and achievement in established targets for portfolio growth and cross-departmental service expansion.
• Experience working with large to enterprise sized businesses.
• Experience orally and visually presenting and turning data into stories.
• Experience in the recruitment, onboarding, training and supervision of client-facing personnel.
• Business development experience, specifically supporting the development of new business from previously and separately sales qualified prospective clients.

Your Key Responsibilities

• Captivate & Persuade: Own every presentation. Whether leading high-stakes strategy pitches, quarterly business reviews, or difficult pivots, you speak with authority, clarity, and persuasive confidence.
• Executive Oversight & Retention: Serve as the final authority on client health. You monitor aggregate campaign results and translate approved project scopes into client-facing retention strategies. You maintain a documented reduction in late-stage client churn through proactive intervention protocols.
• Be the Client Advocate: Translate client goals into actionable, bulletproof strategies for our internal execution teams. Ensure every deliverable aligns directly with their ROI targets.
• Collaborative Excellence & Leadership: Partner closely with creative, technical and internal/external teams. Maintain and foster quality so we continuously deliver extraordinary consultative marketing strategies on behalf of our clients. Partner with leadership to understand and mitigate churn-risk data, helping to identify portfolio vulnerabilities before they manifest as revenue loss.

About Single Throw Marketing

Single Throw Marketing is one of the nation’s oldest and most respected digital marketing agencies. For 25 years, Single Throw has provided award-winning and groundbreaking innovation surrounding digital marketing expertise that gets businesses found and chosen amid the rapidly shifting digital medium ground beneath our feet.

Supporting mid-sized, multi-location organizations alongside large, global corporations, Single Throw has outlasted the earliest iterations of the commercialized internet and continues this pioneering spirit today.

Never a generalist, Single Throw Marketing is a beacon of adaptive Search and Paid Media channels, an AI optimization standard-bearer, and a multi-location marketing trailblazer that clients across the US and the world depend upon daily.

At Single Throw, our culture is built on the power of in-person, face-to-face, high-intensity customer collaboration. Every strategy we deploy is the result of decades of deep medium expertise. We believe that gathering and leveraging every imaginable data point and semantically strategic input is what solves complex marketing problems—yielding unrivaled, ROI-centered results our clients cannot do without.

If you believe the way to achieve greatness is to surround yourself with it, you are in the right place. We continuously look to acquire talent that possesses a professional predisposition to outdo anything and anyone claiming to do what we do.

If this sounds like you, you may be a future Single Thrower.

Pay: $85,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person