Assistant Human Resources & Administrative Operations Manager

Assistant Human Resources & Administrative Operations Manager

Shoreline Counseling, LLC | Astoria, Oregon

Job Type: Full-Time Work Location: Astoria, Oregon | Fully Remote or Hybrid Opportunity

About Shoreline Counseling

At Shoreline Counseling, we believe exceptional client care begins with exceptional people.

We are a growing, multi-state behavioral healthcare organization providing therapy, psychiatric medication management, and psychological assessment services. We are committed to creating an environment where our employees feel supported, our clients feel valued, and our organization operates with compassion, integrity, and accountability.

We are looking for a highly organized, analytical, and people-centered professional to join our leadership team as our Human Resources & Administrative Operations Manager.

This is an exciting opportunity for someone who enjoys working with people, improving systems, solving problems, and helping an organization grow. We are looking for someone who can balance the human side of leadership with the structure, attention to detail, and follow-through necessary to keep a busy healthcare practice running smoothly.

Human Resources & Employee

Support

• Coordinate recruitment, job advertisements, interviewing, hiring, onboarding, and offboarding.
• Maintain employee records, training documentation, and personnel processes.
• Coordinate employee performance reviews, staff development, and HR-related activities.
• Support employee relations, coaching, performance management, and policy implementation in collaboration with leadership.
• Assist with benefits administration, leave coordination, and other HR responsibilities.

Administrative Leadership & Operations

• Provide day-to-day guidance, support, and accountability for administrative staff.
• Oversee administrative workflows, scheduling, staff coverage, and operational priorities.
• Help ensure consistency in client services, intake processes, and administrative procedures.
• Identify opportunities to improve efficiency, communication, and organizational systems.
• Coordinate office operations and support special projects.

Quality Assurance & Compliance

• Oversee administrative tracking of client letter requests, Releases of Information (ROIs), and documentation completion.
• Monitor note checks and first- and second-visit documentation requirements.
• Maintain provider licensing and credential tracking, including renewals and deadlines.
• Support administrative audits, HIPAA compliance, and organizational policies and procedures.
• Coordinate follow-up on outstanding requirements with providers and clinical leadership.

Data, Reporting & Business

Support

• Create, maintain, and analyze spreadsheets, tracking systems, and operational reports.
• Monitor deadlines, staffing information, documentation requirements, and performance metrics.
• Identify trends, discrepancies, and opportunities for improvement.
• Support leadership with business reporting, operational planning, and administrative efficiency.

What We're Looking For...

Required Qualifications

• Bachelor's degree in business administration, human resources, healthcare administration, management, or a related field.
• Experience in human resources, administrative operations, office management, or a related professional environment.
• Experience coordinating teams, managing workflows, or supporting employee-related processes.
• Strong numerical aptitude and demonstrated proficiency with Microsoft Excel and/or Google Sheets, including formulas, data organization, and reporting.
• Exceptional organizational skills, attention to detail, and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities, sound judgment, and consistent follow-through.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Preferred Qualifications

• Experience in healthcare, behavioral health, or a regulated professional environment.
• Previous supervisory or human resources experience.
• Familiarity with employee recruitment, performance reviews, and personnel administration.
• Experience with professional licensing, compliance tracking, or quality assurance.
• Knowledge of HIPAA, electronic health records, or practice management systems.

Who Will Thrive Here?

We are looking for someone who brings more than technical skills to the table.

Someone who is exceptionally organized, genuinely enjoys working with numbers and spreadsheets, and finds satisfaction in creating systems that work.

Someone who takes initiative, notices the details others might miss, and approaches challenges with curiosity and practical solutions.

Someone who can lead with both kindness and accountability, communicate clearly, navigate difficult conversations thoughtfully, and support employees while maintaining high professional standards.

Most importantly, someone who enjoys being part of a collaborative leadership team, values feedback, and wants to continue learning and growing professionally.

An Opportunity to Grow

This position offers meaningful opportunities for professional development, expanded leadership responsibilities, and involvement in the operational and human resources functions of a growing healthcare organization.

You will work closely with engaged executive and clinical leadership, taking increasing ownership of administrative operations, employee support, and organizational processes while contributing to Shoreline's continued growth and success.

Why Shoreline?

Because we believe how we treat people matters.

We value kindness, integrity, accountability, collaboration, and a genuine commitment to the work we do. We believe strong systems and high expectations can coexist with compassion, flexibility, and a workplace where people feel supported.

If you are someone who enjoys bringing order to complexity, supporting people, solving problems, and making a meaningful difference behind the scenes, we would love to hear from you.

Shoreline Counseling, LLC is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace.

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have a completed bachelor's degree in business administration, human resources, healthcare administration, management, or a related field?
• Describe your experience with Microsoft Excel or Google Sheets, including formulas, reporting, and analyzing data.
• What experience do you have with employee recruitment, onboarding, performance reviews, or supervising administrative staff?
• Tell us about a time you identified an inefficient process and implemented a solution. How did you handle it? What was the outcome?
• Do you have Asana experience or a like system? Please describe

Work Location: Remote