Customer Service & Sales Specialist

Shipley Energy is a fourth-generation, family-owned fuel and energy company based in York, Pennsylvania. Serving families and businesses across Pennsylvania, Maryland, and Ohio since 1929.

Responsibilities

• Effectively serve all customer needs and process inquiries in a courteous, friendly and timely manner
• Provide all customers with the consistent, quality service in accordance with company procedures
• Help meet the needs of customers by offering value-added features and benefits to their accounts
• Manage multiple priorities and complete calls and assigned task in a timely manner
• Provide solutions by offering products and services which improve customer retention and sales

Requirements

• High school education or equivalent experience
• Sales and Customer Service experience preferred
• Committed to the values of initiative, responsibility, caring relationships, integrity, and innovation
• Basic knowledge of computer technology including Word, Excel, and e-mail
• Excellent written, oral, and interpersonal communication skills
• Able to work evenings, weekends, and/or holidays as scheduled

Our team members enjoy:

• Comprehensive health benefits - Medical, dental, and vision insurance
• Generous 401(k) company match
• Voluntary benefits, including supplemental life, critical illness, accident, and hospital insurance
• Up to 20 days of PTO each year
• Paid Holidays
• Gym reimbursement up to $30/month
• Tuition Reimbursement
• The stability of a long-standing, values driven company that invests in your growth