Human Resources Manager

Human Resources Manager

Sharp Shopper Grocery Outlet | Ephrata, PA

Full-time Salaried On-site 40–45 hours per week Salary: $100,000–$120,000 annually, depending on qualifications and experience

Lead HR. Support Our People. Help Shape Sharp Shopper.

Sharp Shopper Grocery Outlet is seeking an experienced Human Resources Manager to lead our HR department and support the people behind our business.

Our mission is to provide quality products at low prices while maintaining excellent customer service in a friendly, clean and safe environment. In this role, you’ll help put that mission into practice through thoughtful leadership, consistent policies and practical support for employees and managers.

Reporting directly to the company president, you will supervise two HR staff members and support approximately 600 employees across nine stores, our distribution warehouse and corporate office. As part of the corporate leadership team, you will advise ownership and help guide decisions affecting our employees and operations.

What You’ll Do

• Lead the HR department: Supervise, schedule, coach and develop two HR employees, maintaining clear priorities and dependable service.
• Support managers and employees: Partner with store, warehouse and corporate leaders on employee concerns, performance management, coaching and disciplinary matters.
• Oversee payroll and benefits: Guide accurate, timely payroll processing and benefits administration.
• Guide recruiting and staffing: Support hiring managers with recruitment, selection and onboarding.
• Manage employee relations: Address sensitive concerns and conduct workplace investigations with fairness, sound judgment and confidentiality.
• Maintain compliance: Oversee HR practices and records to support compliance with applicable Pennsylvania, Virginia and federal employment requirements.
• Develop and maintain policies: Keep company handbooks, management policies and HR procedures clear, consistent and current.
• Oversee workers’ compensation: Coordinate claims and related processes with employees, managers and providers.
• Advise leadership: Recommend practical improvements and help managers communicate and implement organizational changes.

What We’re Looking For

• Broad HR experience, with three or more years of HR management experience preferred.
• Working knowledge of employee relations, payroll, benefits, recruiting and employment compliance.
• Experience supervising staff and advising managers on sensitive employee matters.
• Strong communication, organization and problem-solving skills.
• Sound judgment, discretion and the ability to work independently while managing competing priorities.
• Strong Microsoft Office skills, including Excel, Word and Outlook. Experience with payroll, timekeeping, HR and document management systems is preferred.
• A professional, approachable manner and a commitment to treating employees with respect.

Experience supporting multiple locations or an hourly workforce in grocery, retail, distribution or warehousing is a plus.

A bachelor’s degree in Human Resources, Business Administration or a related field is helpful but not required. Relevant experience is valued. SHRM-CP, SHRM-SCP, PHR or a related certification is helpful but not required.

Benefits

• Health, dental and vision insurance options.
• Life insurance and short- and long-term disability insurance options.
• 401(k) with a 4% employer match.
• Paid time off and paid holidays.
• 10% employee discount on Sharp Shopper purchases—all employees qualify.

Benefits are subject to applicable plan terms and eligibility requirements.

Location and Schedule

This position is based in person at our corporate office in Ephrata, Pennsylvania, with an expected schedule of 40–45 hours per week, generally during office operating hours.

Occasional travel to company locations and some evening, Saturday and holiday hours are required based on business needs. Most work takes place in an office, with occasional time in store and warehouse environments.

Apply

Submit your resume through Indeed for consideration by Sharp Shopper’s president. A brief introduction highlighting your HR leadership experience is welcome.

Help us support our employees, strengthen our teams and continue delivering value to our customers.

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Vision insurance

Work Location: In person