Clinic Operations Manager I

• JOB SUMMARY/PURPOSE

+ Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.

• DEPARTMENT DESCRIPTION

+ The Primary Care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine and internal medicine providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle.

• EXPERIENCE/EDUCATION/QUALIFICATIONS

+ Associate degree or equivalent experience required.

+ Two (2) years business process experience required, preferably in healthcare.

+ One (1) year leadership experience required.

+ If the incumbent holds a clinical credential (e.g., Certified/Registered Medical Assistant, LPN, RN) and is expected to provide back-office coverage, then Healthcare Provider Level BLS is required within 90 days of hire.

• KNOWLEDGE/SKILLS/ABILITIES

+ Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.

+ Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.

+ Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.

+ Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.

• PHYSICAL DEMANDS

+ Rarely

(1 - 10% of the time)

Occasionally

(11 - 33% of the time)

Frequently

(34 - 66% of the time)

Continually

(67 – 100% of the time)

CLIMB – LADDER

LIFT (Floor to Waist: 0"-36") 20-40 Lbs

SQUAT Static (hold >30 sec)

KNEEL

WALK – LEVEL SURFACE

WALK – INCLINE

CLIMB – STAIRS

SQUAT Repetitive

ROTATE TRUNK Standing

PULL (40 - 60 pounds force)

SIT

ROTATE TRUNK Sitting

REACH - Upward

FINGER DEXTERITY

GRASP Hand/Fist

PINCH Fingers

MANUAL DEXTERITY Hands/wrists

BEND FORWARD at waist

LIFT (Floor to Waist: 0"-36") 0-20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Overhead: 54" and above) 0 - 20 Lbs

CARRY 2-handed, 0 - 20 pounds

CARRY 1-handed, 0 - 20 pounds

PUSH (0-20 pounds force)

PUSH (20-40 pounds force)

PUSH (40-60 pounds force)

PUSH (60 or more pounds force)

REACH – Forward

STAND

Location: Samaritan Health Services · PCH Waldport Clinic

Schedule: 1.0 (80 hrs/pp), Day