Account Manager

Summary:

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This role is responsible for growing business with existing and new customers an assigned region. Acquire knowledge around new sales opportunities and assist with the upsell and cross-sell of products and services to existing clients.

Essential Functions:

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• Provide direct sales and account coverage of assigned region to meet or exceed plan forecast.
• Ownership of strategy, sales budget and customer satisfaction of key accounts in the assigned territory. Develop and execute a sales growth plan to achieve long term strategic growth plan.
• Provide sales support for new applications and new product growth objectives of the business units. Penetrate new markets and help new product promotions.
• Arrange and facilitate key customer visits within the region for marketing and other functional employees in support of the territory sales objectives.
• Administer pertinent distributor agreements in assigned territory.
• Use customer relationship management (CRM) tools to document visit reports, new opportunities, contracts and market conditions within assigned territory. Recommend new processes or strategies to capture or protect business opportunities.
• Provide monthly territory forecast updates that feed into the Smart Planning program.
• Monitor, analyze and report on competitive activities within the assigned region.
• Develop, maintain and communicate competitive activity to peers, division and sales management.
• Other duties as assigned.

Qualifications:

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• Bachelor's Degree in Engineering or related field. May consider equivalent work experience in lieu of degree.
• 4+ years of experience in sales and direct account management.
• Proven track record of increasing sales and market share.
• Experience in customer relationship management (CRM) software.
• Strong verbal and written English communication skills
• Travel: Up to 40%