HR Coordinator - Benefits

Position Overview

The HR Coordinator II - Benefits plays a key role in supporting the day‑to‑day operations of the benefits department. This position assists employees with benefits-related inquiries, supports ongoing benefits initiatives and projects, and collaborates closely with internal teams and external vendors.

The ideal candidate brings strong customer service skills, high professionalism, and previous experience with employee benefit programs, particularly in industries such as construction, power, or heavy industrial. This is a fully remote position.Key Responsibilities* Assist employees with benefits-related questions, including but not limited to health, dental, vision, FMLA, leaves of absence, and other benefit programs

• Support the administration of the 401(k) plan and related processes
• Assist with benefits projects, annual enrollment activities, audits, communication efforts, and process improvements
• Coordinate with benefit vendors to troubleshoot issues, resolve discrepancies, and ensure accurate service delivery
• Maintain confidential employee information with a high level of discretion and integrity
• Support benefits transactions, reporting, data entry, and documentation using HR systems (UKG experience is a plus)
• Provide strong customer service to employees, managers, and internal partners
• Assist in maintaining benefits resources, guides, and employee-facing communication materials
• Participate in cross-functional HR projects and initiatives as needed
• Develops communication materials to help employees understand plan changes
• Assists with ACA filing, NDT and other benefits compliance filings

Qualifications* Minimum 2 years of experience in employee benefits or HR operations,

• Experience in construction, power, or related industries preferred
• Strong computer skills, including HRIS and Microsoft Office; UKG experience highly desirable
• Excellent organizational, communication, and problem-solving skills
• Demonstrated ability to handle confidential information with professionalism and trustworthiness
• Customer-service mindset with the ability to support employees at all levels
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

Work Environment* Remote role with occasional travel required to the corporate office

• Candidates located in the Charlotte, NC / Rock Hill, SC areas will be given strong consideration

Physical Requirements* Primarily consists of sedentary work with prolonged periods of sitting at a desk and working on computer or using telephone

• Frequent sitting, talking, hearing and repetitive motions
• Walking standing reaching pushing pulling lifting required occasionally
• Close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer screen; expansive reading; visual inspection involving small effects, small parts and or operation of office equipment at distances close to the eyes
• Responsibility for various tasks carried out in the corporate office or home office.
• Must be able to lift up to 15 pounds.
• Some travel required for meetings at the corporate office and/or travel to project sites (20%)

Equal Employment Opportunity

RPG is an equal opportunity employer. We do not discriminate in employment on account of race, color, religion, national origin, citizenship status, criminal history, ancestry, age, sex, gender, sexual orientation, marital status, physical or mental disability, military status, or discharge from military service.

RPG provides its services to many clients in their various business sectors who may have physical, mental, pre-employment screening and/or citizenship requirements. These requirements are driven by contracts and/ or security requirements that RPG is required to adhere to, and which may vary between clients and their respective high-security industries.

Misrepresentation or falsification of qualifications or background information is grounds for termination, denial of employment and/ or disqualification from future employment consideration.