Sales & Operations Manager (General Manager)

General Manager – ReadySpaces North Bergen

Do you have what it takes?

• Are you so organized that your desktop is a work of art?
• Do you enjoy rolling up your sleeves and getting things done?
• Do you treat deadlines as a starting gun, not a finish line?
• Are you the one who catches what others miss?
• Do you deliver outstanding results? Every time?
• Are you able to handle delicate situations?
• Do you inspire everyone around you with your passion for the mission?

ReadySpaces helps small businesses operate at scale. Our co-warehousing model gives members access to warehouse space, offices, conference rooms, forklifts, and shared amenities, with short-term license agreements, fast move-ins, and flexible unit sizes. We have 38 locations across the US and Canada, and we're growing.

As a General Manager, you'll run one ReadySpaces location like it's your own. You'll work with entrepreneurs every day, sell the space, keep the building running well and looking great, and have direct access to our executive team. This isn't a desk job, and it isn't a corporate one.

What you'll do

• Tour prospective commercial tenants of all sizes and types, present the benefits of ReadySpaces, and lease warehouse, office and parking spaces month-to-month
• Follow up with prospective tenants before and after tours to close the deal
• Manage relationships with current tenants, including onboarding, collections, renewals, and resolving issues
• Answer calls and emails promptly and professionally
• Keep tenant records and accounts accurate and up to date
• Enforce ReadySpaces policies and keep your location safe, presentable, and working well
• Source and coordinate with contractors and vendors, making sure work meets our standards
• Partner with leadership on issues, innovations and tenant amenities
• Support your peers across the company to ensure we all succeed

What you bring

• At least 1 year of sales experience
• At least 1 year of operations experience
• At least 1 year of project management experience
• Strong organization and attention to detail with administrative tasks and facility upkeep
• Confidence to speak up with ideas and suggestions
• Comfort with process and technology changes, plus remote collaboration tools
• Calm, professional demeanor and judgement in difficult conversations
• Bachelor's degree or equivalent military service preferred
• Valid passport (can apply after you are hired)

Schedule

Full-time, in person, Monday–Friday, 9a to 5p. On-call for building emergencies as needed (infrequent). Occasional travel for training, company events or coverage of other locations.

Pay and benefits

• [Hourly Pay range]
• Quarterly performance bonus of up to $2,250
• Annual merit increase based on performance
• Health, dental, and vision insurance, plus voluntary life and short-term disability options
• 401(k)
• Unlimited vacation policy (that you can actually use!)
• Paid 3-week on the job training
• Cell phone reimbursement
• Optional annual off-site retreat

ReadySpaces is an equal opportunity employer and bases its decisions to employ, recruit, hire, and promote solely on an individual's qualifications.

All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), national origin, natural or protective hairstyles, age, mental or physical disability, ancestry, sexual orientation, gender expression or identity, legally protected medical condition, family care or medical leave status, military or veteran status, reproductive health decision-making, marital status, political affiliation, or any other basis protected by state or federal laws.

Job Type

Full-time

Pay: $37.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 1 year (Preferred)
• Operations: 1 year (Preferred)

License/Certification:

• U.S. Passport (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person